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Daily Digest

Daily Digest – September 18. Judge Smacks Professional Plaintiff; Calif. Assembly Votes Down Judgment Measure

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  JUDGE HANGS UP ON PROFESSIONAL PLAINTIFF  A professional plaintiff and his family were epically smacked down by a federal judge last week. Roy Tuck is attempting …

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Daily Digest – September 15. Arizona HOAs Going on Foreclosure Binge; A Cannabis-Focused Collection Agency

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  ARIZONA HOAs GOING ON FORECLOSURE BINGE Homeowners’ associations in Arizona are going rogue and foreclosing on homes at a massive rate, according to a published report. …

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Daily Digest – September 14. Getting to Know Kaye Dreifuerst of Security Credit Services; Agency Owner Gets Prison For Stealing From Clients

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  GETTING TO KNOW KAYE DREIFUERST OF SECURITY CREDIT SERVICES Kaye Dreifuerst learned early in her career that corporate success is tied to controlling delinquencies and she …

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Daily Digest – September 13. Payment Processor Offers No-Cost-To-Biller Solution; BK Filings Increase in August

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  PAYMENT PROCESSOR OFFERS NO-COST-TO-BILLER SOLUTION Compliance is king these days in the ARM industry. That includes how collection agencies and debt buyers process payments, as well. A …

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Daily Digest – September 12. SquareTwo Avoids Class-Action Lawsuit; Equifax Breach May Save CFPB’s Arbitration Rule

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  SQUARETWO AVOIDS CLASS-ACTION LAWSUIT  SquareTwo Financial Services does not have to defend itself against a potential class-action lawsuit alleging illegal debt collection claims, a bankruptcy judge …

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Daily Digest – September 11. Service Helps Individuals File For BK Without Lawyer; Making Too Many Calls Helps Get TCPA Fine Lowered

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  SERVICE HELPS INDIVIDUALS FILE FOR BANKRUPTCY WITHOUT LAWYER A Harvard University student has created a TurboTax equivalent that helps individuals file for bankruptcy without needing to …

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Daily Digest – September 8. Analyzing Reassigned Number Database Comments; Treasury Secretary Rumored to Replace Cordray

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  MOST SUPPORT CREATION OF REASSIGNED NUMBER DATABASE The Federal Communications Commission is considering a proposal that would create a database of reassigned phone numbers and sought …

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Daily Digest – Sept. 7. Calif. Legislature Debate Bill to Protect More Money From Judgments; House Committee Holding Hearing to Amend FDCPA

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  CALIF. LEGISLATURE CONSIDERS BILL TO PROTECT MONEY FROM JUDGMENTS The California legislature is considering a bill that would protect more of an individual’s assets from judgments. …

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Daily Digest – September 6. Ed. Dept. Cancels Agreement With CFPB; TCPA Defense Getting More Expensive

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  EDUCATION DEPT. CANCELS ENFORCEMENT AGREEMENT WITH CFPB The Department of Education has canceled an agreement to have the Consumer Financial Protection Bureau investigate and enforce allegations …

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Daily Digest – September 5. Cordray Again Refuses to Answer Questions About His Future; Accused Scammer Making More Bad Choices

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.  CORDRAY AGAIN REFUSES TO ANSWER QUESTIONS ABOUT HIS FUTURE  Richard Cordray, the director of the Consumer Financial Protection Bureau, brushed away questions yesterday asking if he …

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