General News

Connecticut Extends Work-From-Home Allowance

The Connecticut Department of Banking has extended its no-action position regarding licensed entities, including collection agencies, that are allowing employees to work from home during the coronavirus pandemic. The position will now remain in effect until June 30. A copy of the guidance can be accessed by clicking here. Provided …

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Ontario Systems Buys Payment Processing Company

Looking to expand its suite of products and services offered to the credit and collection industry, Ontario Systems announced yesterday that it had purchased SwervePay, a payment processing platform that specializes in the accounts receivable management and healthcare sectors. Terms of the deal were not disclosed. Jaeme Adams, the former …

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Building a Playbook for Re-Opening the Office

If there is one thing that is consistent about the decision-making process and steps that will be taken by companies attempting to re-open their offices as the country recovers from the coronavirus pandemic, it is that there is no consistency. Companies will have to weigh dozens of different variables and …

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Article Examines CFPB’s Response to Pandemic

A deep dive into the Consumer Financial Protection Bureau’s response to the coronavirus, or lack thereof depending on how you lean politically, showcases the difficulty in navigating a response to a situation that nobody ever thought would occur and why the calls for knee-jerk reactions sometimes cause more problems that …

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Collectors Can Keep Working From Home in Minnesota

The Minnesota Department of Commerce on Friday issued new guidance to collection agencies that have collectors working from home, reminding the companies that, among other things, they are responsible for supervising employees working from home to ensure that consumer information and data are being protected. A copy of the guidance …

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