General News

Leon Snyder, a former president of ACA International who founded Credit Adjustment Bureau of Baltimore, passed away on Nov. 25. He was 95. Snyder, who worked until he was 82 according to an obituary, founded the agency out of his home in 1958 with his wife, Beatrice, after spending time …

The number of individuals who are putting off treatment for a medical condition has re-hit an all-time high, according to the results of a survey conducted by Gallup. A record number of people — 25% — said they have delayed treating a “serious” medical condition and another 8% said they …

This holiday season, the corporate offices of First Financial Asset Management (FFAM360) are hosting the 2019 Holiday Blessing Campaign to pay the blessings forward and bring smiles to the faces of local children in the communities we serve.  FFAM360 Atlanta Until December 13, 2019, the Atlanta office of FFAM360 is …

A former debt collector has become a viral sensation on TikTok for sharing videos that aim to help consumers be better prepared when taking calls from collection agencies. Collection agencies should take note of this because a lot of people are watching the videos and will be attempting to follow …

Training collectors, especially those who have been working at an agency for a period of time, is a great idea. But the idea of having to take them off the collection floor and take time away from being on the phone to train them, especially as the industry is heading …

The Private Debt Collection program where a handful of collection agencies are working accounts on behalf of the Internal Revenue Service nearly tripled the amount of money it collected during the 2019 fiscal year, compared with a year earlier, and nearly tripled its profits as well. The data was released …

For companies collecting on healthcare debt, the geography of that debt is becoming more and more important in determining how likely someone is going to be at repaying it, according to published reports. A huge gap is developing between rural and urban healthcare in the United States, especially among hospitals. …

Richard Cordray, the former director of the Consumer Financial Protection Bureau, downplayed reports of the agency’s demise during a speech yesterday at an event organized by the Consumer Federation of America, characterizing that feeling as being “overstated.” Cordray, who resigned from the CFPB in November 2017 to launch an unsuccessful …

After chronicling how individuals with unpaid medical debts in Kansas are put in jail for missing court dates, ProPublica has turned its sights westward, and published an article about individuals in Utah who are being jailed because they are missing court dates related to unpaid payday loans. High-interest lenders accounted …

The Federal Trade Commission and the Consumer Financial Protection Bureau have announced the topics that will be discussed at a workshop next week on credit reporting, and at least one of the four panel discussions will be related to an issue that many companies in the credit and collection industry …