General News

Harry Truman once famously asked his wife, Bess, “Why is it that only sons of bitches know how to lick a stamp?” For companies in the accounts receivable management industry, the cost to lick and put stamps on letters is about to go up again, at the same time that …

Once again, the Consumer Financial Protection Bureau has opted not to include anyone from the accounts receivable management industry on its Consumer Advisory Board, despite multiple individuals from the industry who applied for a spot. The CFPB announced the members of four committees — the Consumer Advisory Board, the Community …

Starting today, individuals who owe the Internal Revenue Service for unpaid taxes may be contacted by one of three private collection agencies, after the IRS announced it had awarded contracts to the companies. The three companies receiving contracts are: CBE Group, Coast Professional, and ConServe. CBE and ConServe previously received …

After laying dormant for months, the nomination of Rohit Chopra to be the next Director of the Consumer Financial Protection Bureau was awoken and quickly accelerated yesterday, to the point where some published reports are saying his confirmation by the full Senate could be days away. The confirmation would give …

(MADISON, Wis., Sept. 21, 2021) – State is pleased to announce Sameer Maini as its Chief Information Officer. He joins the company’s Executive Team with the goal of increasing recoveries and patient satisfaction for State’s clients through technology initiatives designed to improve and modernize the patient financial experience. “It’s not every …

WWRD? What will Rohit do? That is the question on everyone’s mind as Rohit Chopra appears to be inching closer and closer to the Director’s office at the Consumer Financial Protection Bureau. For the accounts receivable management industry, the burning question is would he dare to anything to Regulation F, …

Lenexa, KS – Sept. 16, 2021 – TrueAccord Corporation, which offers  intelligent digital recovery and communication products and services, today launched Retain, a new, client-branded product that addresses early-stage collection challenges for lenders and other organizations with customers with past-due delinquent accounts. Using the company’s patented, machine learning-based and self-optimizing …

InDebted, an Australian debt collection company that is expanding globally, including here in the United States, was already known for doing things differently. Focused on a digital-first approach to collections and eschewing phone calls, InDebted entered the U.S. earlier this year through the purchase of Delta Outsource Group. Now, InDebted …

Conversations between collectors and consumers are like snowflakes, in that each of them are unique and one-of-a-kind in their own way. Consumers can be hostile, skittish, uncertain, embarrassed, aggressive, confused, or some combination of any or all of those emotions. Making any of those types of consumers feel comfortable is …

CHICAGO, Sept. 13, 2021 — TransUnion has signed a definitive agreement to acquire Neustar, a premier identity resolution company with leading solutions in Marketing, Fraud and Communications, from a private investment group led by Golden Gate Capital and with minority participation by GIC. The acquisition expands TransUnion’s powerful digital identity …