General News

The Senate on Wednesday unanimously approved a $2.2 trillion relief package to help the economy through the coronavirus pandemic, and other than establishing a prohibition against the collection of student loans, the bill does nothing else to restrict companies in the collection industry from continuing to operate. A copy of …

The news is moving faster than most of us can keep up. Which states have issued shelter-in-place orders? Which states have placed prohibitions on debt collection? What is the federal government doing? There are so many more questions than answers. Read on for updates on where things stand, as of …

The Senate and White House early today announced they had reached a deal on a $2 trillion stimulus package to help keep the nation afloat during the coronavirus pandemic, but the particulars of the bill were still being worked out as of early Wednesday morning and the big question — …

The news is moving faster than most of us can keep up. Which states have issued shelter-in-place orders? Which states have placed prohibitions on debt collection? What is the federal government doing? There are so many more questions than answers. Read on for updates on where things stand, as of …

Receivables Management Association International (RMAI), the nonprofit trade association that represents more than 550 companies that purchase or support the purchase of performing and nonperforming receivables on the secondary market, today announced new hardship provisions for consumers affected by the COVID-19 outbreak. PRA Group, Inc., Encore Capital Group, Inc., Calvary …

For lack of a better word, there is a battle brewing over the fate of the debt collection industry in the midst of the country’s response to the coronavirus pandemic. On one side, the industry is fighting to keep collection agencies open and people employed. On the other, lawmakers, regulators …

The collection industry is changing faster than it ever has. It’s hard to fathom that things were relatively “normal” a week ago and since then, what was down is now up, and what was up is now down. Collection agencies are scrambling to figure out how to let agents work …

EDITOR’S NOTE: The following was written by Joshua Allen, the founder and CEO of Revenly. While the world goes through unprecedented change right before our eyes, the economic impact is becoming increasingly real for all of us.  The sobering reality for the credit and collection industry is this: The lack …

The city of Chicago, state of Colorado, and the House Financial Services Committee all either took steps or proposed taking steps to address debt collection during the coronavirus outbreak, joining a growing number of governments across the country to do so. Among the proposals floated by Rep. Maxine Waters [D-Calif.], …

In an email to their clients on Tuesday, VoApps DirectDrop Voicemail announced that they are donating 1 million voicemail deliveries to schools, organizations, agencies, aid workers or anyone in need of getting out important information about the coronavirus situation. The email asked their clients to spread the offer to any …