Compliance

The Court of Appeals for the Ninth Circuit has affirmed a lower court’s ruling denying a debt collector’s motion for relief from a judgment because of “gross negligence” by its attorney for failing to respond to a motion for summary judgment filed by the plaintiff in a Fair Debt Collection …

The Consumer Financial Protection Bureau has started taking steps to beef up its enforcement division, announcing the hiring of an attorney who will lead the unit while also announcing that it is looking to hire as many as 30 additional attorneys, according to published reports. Eric Halperin has been tapped …

If you have ever watched a movie where someone goes to jail, the advice that the person usually receives is to fight the biggest inmate on the first day, to show you mean business and that you’re tough. Well, the new Director of the Consumer Financial Protection Bureau, who has …

Sometimes, you’re not paying attention when you’ve dialed your phone and are waiting for someone to pick up. Maybe you’re grooving out to a good song and you don’t notice that the call went to voicemail and that you’ve been humming and singing for a few seconds. While it likely …

The joke about the song, “Isn’t it ironic” by Alanis Morrissette is that most of the situations mentioned in the song are coincidences, not irony. Rain on your wedding day is not irony. Getting into a traffic jam when you’re already late is not irony. I could go on, but …

The Consumer Financial Protection Bureau this week quietly released a new update to Regulation F, one that many in the industry had been anxiously awaiting as the countdown to November 30 gets smaller and smaller. The CFPB released a Spanish-language translation of its Model Validation Notice, which collectors can choose …

Debt collection, student loan debt relief, payday loans, and government impersonators are just a few of the categories highlighted in a Federal Trade Commission report that analyzes the regulator’s effort at addressing fraud and consumer issues that are affecting communities of color, which was released earlier this week. In the …

A District Court judge in New York has granted a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Debt Collection Practices Act when it sent four letters to an individual that each offered to settle a debt for 50% of the balance owed, while noting …

When it issued Regulation F, the Consumer Financial Protection Bureau did not just issue a set of rules that debt collectors absolutely needed to follow. While much of what is included in Regulation F sets forth requirements that are mandatory, the CFPB also gave collectors some latitude to put their …

Less than a week after having a new Director sworn in, the Consumer Financial Protection Bureau announced its first enforcement action of the Rohit Chopra era, assessing $6 million in fines and penalties against a company that offers financial services products to individuals incarcerated and recently released from prisons and …