AccountsRecovery.net Livestream

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Schedule for Monday, January 24, 2022
(all times ET)

8am — The Main Event: Credit Reporting is a Good Idea (From 9/21/2021)
9am — Outsourcing 101: Helping Small Agencies Build Offshore Operations (From 8/3/2021)
10am — Debt Settlement 101 (From 7/21/2021)
11am — FDCPA Litigation Trends in 2021 (From 5/12/2021)
12pm — Making the Decision to Go Legal: How to Know When to File Collection Lawsuits (From 8/19/2021)
1pm — The Best Rebuttals (From 9/8/2021)
2pm — The Most Common Mistakes Collectors Make On The Phone (From 4/27/2021)
3pm — What You Need to Have Ready to Defend Reg F Lawsuits (From 1/17/2022)
4pm — How the Skills Needed to be a Good Collector Are Changing (From 1/10/2022)
5pm — Talk-Off, Episode 17 (From 9/23/2021)
6pm — Understanding New York’s new Large Print Disclosure Requirement (From 11/2/2021)

Schedule for Tuesday, January 25, 2022
(all times ET)

8am — Growing Leaders Within Your Company (From 8/30/2021)
9am — Technology Trends Having the Biggest Impact on Collections (From 6/9/2021)
10am — How to Grow Your Early Out Collection Business (From 4/26/2021)
11am — How to Identify and Assess Acquisition Targets (From 8/11/2021)
12pm — How to Work With Your Clients to Get Ready for Regulation F (From 9/9/2021)
1pm — Talk-Off, Episode 18
2pm — Getting Consumers to Communicate Via Email and Text Messaging (From 11/8/2021)
3pm — Maximizing Collection and Contact Rates During an Era of Lower Placement Volumes (From 1/12/2022)
4pm — What do Baiting Calls Look Like, post-Reg F? (From 1/5/2022)
5pm — Adapting Your Training in the Regulation F Era (From 12/7/2021)
6pm — Planning for the 2022 Tax Season (From 11/26/2021)

Schedule for Wednesday, January 26, 2022
(all times ET)

8am — How to Boost Your Profit Margins (From 9/28/2021)
9am — The Difference Between Machine Learning, AI, and How They Are Being Applied to the ARM Industry (From 8/13/2021)
10am — Dealing With Disputes (From 7/3/2021)
11am — Collecting from Individuals With Limited English Proficiency (From 4/5/2021)
12pm — Overcoming Objections & Dealing With Difficult Consumers (From 5/27/2021)
1pm — Managing the Agency/Creditor Relationship (From 7/6/2021)
2pm — Talk-Off, Episode 12 (From 8/19/2021)
3pm — Improving the Customer Experience in Collections (From 1/14/2022)
4pm — ARMTech Office Hours, Episode 1 (From 1/7/2022)
5pm — Optimizing Contact Strategy in the 7/7/7 Era (From 12/14/2021)
6pm — Role-Playing Collector-Consumer Interactions (From 11/17/2021)

Schedule for Thursday, January 27, 2022
(all times ET)

8am — The Main Event: Do Credit Repair Organizations Help or Hurt Consumers (From 10/19/2021)
9am — Getting Your Company to Buy Into Your Policies and Procedures (From 9/13/2021)
10am — Understanding the Sovereign Citizens Movement (From 7/9/2021)
11am — Handling the Dynamics of Family-Owned Businesses (From 4/7/2021)
12pm — Where Most FCRA Mistakes Are Made (From 3/30/2021)
1pm — The Skills Needed to be The Best Compliance Officer You Can Be (From 12/9/2021)
2pm — Data Analysis Trends (From 12/15/2021)
3pm — How to Teach Collectors to Use the Right Tone of Voice (From 1/20/2022)
4pm — What’s New in Licensing and Regulations in 2022 (From 1/11/2022)
5pm — The Talk-Off, Episode 26 (From 11/24/2021)
6pm — Are the Days of Mass Collections Over? (From 12/6/2021)

Schedule for Friday, January 28, 2022
(all times ET)

8am — Technology That is Making Collectors More Efficient and Productive (From 9/27/2021)
9am — Perfecting Call Calibration Sessions (From 8/23/2021)
10am — Developing the Optimal Workflow for Your Collection Process (From 8/4/2021)
11am — Is There Still a Place in the ARM Industry for a Small Agency? (From 7/16/2021)
12pm — Technology Trends for 2022 (From 1/6/2022)
1pm — ARM Industry State Law Update – 2021 and 2022 (From 12/17/2021)
2pm — Mapping Out Legal Strategies (From 8/6/2021)
3pm — The Mistakes Collection Operations Make When Buying Products and Services (From 4/9/2021)
4pm — What 2022 Holds for Collection Litigation (From 12/21/2021)
5pm — Tips for Collecting E-SIGN Consent (From 10/21/2021)
6pm — How to Best Score Your Accounts (From 9/22/2021)

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