July, 2022


07jul1:00 pm2:00 pmWinter is Coming: How to Survive Until Things Get Better

08jul1:00 pm2:00 pmARMTech: Getting the Most Out of Your Collection Platform

11jul1:00 pm2:00 pmHow to Build Policies & Procedures

12jul1:00 pm2:00 pmWhat is E-SIGN and Why it Matters to Collecting Debts

12jul3:00 pm4:00 pmPreparing for ‘The Bad Thing” — Security Incident Training, Handling, and Responding Strategies

13jul1:00 pm2:00 pmAsk the Audience

13jul3:00 pm4:00 pmLeveraging Agent Scripting and Speech Analytics to Increase Productivity and Reduce Compliance Risks

14jul1:00 pm2:00 pmWhat’s Risky and Not Risky on Today’s Legal Landscape

15jul1:00 pm2:00 pmTalk-Off: Company Culture

18jul1:00 pm2:00 pmState Analysis: Florida

19jul1:00 pm2:00 pmStrategies to Discourage Debtors From Abusing Your Collectors

20jul1:00 pm2:00 pmEliminating Redundant Tasks In Your Office and Collection Workflows

21jul1:00 pm2:00 pmAll the Channels - Communication & Payment - You Need to Be Successful Today and in the Future

22jul1:00 pm2:00 pmHow to Best Train New Collectors

25jul1:00 pm2:00 pmAsk The Credit Reporting Expert

26jul1:00 pm2:00 pmWhy User Experience Matters and How to Provide a Great One

27jul1:00 pm2:00 pmGovernment Contracts: Which Ones are Coming Soon!

28jul3:00 pm4:00 pmWhat is a Director of Digital Strategy and Why Your Agency Needs One

29jul1:00 pm2:00 pmARMTech: Building Reports and Dashboards that Yield the Best Insights


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