Technology

Meeting via conference call yesterday, the Federal Communications Commission has formally adopted a rule that will require phone carriers to deploy STIR/SHAKEN call authentication technology by June 30, 2021. STIR/SHAKEN is technology that allows a carrier to verify the caller ID information matches the caller’s actual phone number. It is …

Telecom carriers are going to get another 15 months in which to implement caller ID authentication under the STIR/SHAKEN protocols under a proposal that was released Friday by the Federal Communications Commission. Carriers were supposed to adopt the STIR/SHAKEN framework and have it working by December 31, 2019, but that …

ACA International was one of nine trade associations that sent a representative to meet with staff from the Federal Communications Commission’s Consumer and Governmental Affairs Bureau to urge the regulator to take more steps to notify companies when their calls are being blocked or labeled as potential spam or fraud …

TONAWANDA, N.Y., March 4, 2020 (Newswire.com) – Arbeit Software, a leading provider of communication software solutions, is now Arbeit, signifying a refreshed brand and exciting growth. Arbeit got its start with a powerful broadcast dialer designed for the accounts receivables management industry. Arbeit has since expanded its product offerings to include a TCPA Compliant Dialing …

A pair of states addressed issues with robocalls yesterday, with one touting a new consumer hotline to report scammers while the other admitted that it is investigating fewer than 10% of the robocall complaints it receives from individuals. North Carolina launched Operation Silver Shield last week, which includes a toll-free …

Google has announced that it is expanding its Automatic Call Screening technology to all Pixel phone users, including those that are using older models. Previously, Google had made the technology available just to users of its Pixel 4 devices. The feature has been added to Google’s “Call Screen” product, and …

A warning to all companies in the credit and collection industry that deal with medical debts — hackers are salivating at the chance to get your data. A published report indicates that an individual’s healthcare records are up to 50 times more valuable on the black market than a regular …

Sprint yesterday that it has deployed STIR/SHAKEN protocols aimed at authenticating the caller on calls placed between the carrier and Comcast and T-Mobile. Comcast has previously announced a similar arrangement with AT&T. “This is a major milestone in the fight to help our customers protect themselves from unwanted robocalls that …

The Federal Communications Commission’s Consumer Advisory Committee has called a special meeting for Thursday, Feb. 13 where it will discuss a single item — robocalls and call blocking. The meeting, which will be held from 2pm to 3pm EST, is open to the public and will be broadcast live online, …

Two national banking regulators have come out and issued guidance warning companies in the financial services industry, especially smaller companies, about an increased risk of a cyber attack, as a result of “increased geopolitical tensions and threats.” The warning came from the Federal Deposit Insurance Corp., which regulates depository institutions …