Technology

Two national banking regulators have come out and issued guidance warning companies in the financial services industry, especially smaller companies, about an increased risk of a cyber attack, as a result of “increased geopolitical tensions and threats.” The warning came from the Federal Deposit Insurance Corp., which regulates depository institutions …

The state of Washington legislature has re-introduced a privacy bill that is being labeled as the “most comprehensive” state privacy legislation in the country, even more so than the California Consumer Privacy Act. Along with many of the protection and provisions of the CCPA, the WPA would enumerate certain rights …

Google is making it easier for users of its smartphones, especially those using Pixel 4 phones, to record calls. Google announced last week that it is not automatically screening calls for anyone using its Pixel 4 devices. The feature has been added to Google’s “Call Screen” product, and will now …

Americans are answering their cell phones only 47% of the time they ring, according to data released by Hiya, a company that helps identify the source of incoming phone calls. Debt collectors, as part of the broader financial services industry, represent the second-largest industry making calls to individuals on their …

A revenue cycle management company in Pennsylvania has announced that the protected health information of nearly 18,000 individuals was compromised following unauthorized access to a company email account. Healthcare Administrative Partners announced the breach earlier this week, but it actually occurred back in June. The company became aware of suspicious …

Google has announced a number of new features for its Pixel line of phones, and individuals who own Pixel 4 devices will see a new automatic call screening feature that has been added. News of the update was first mentioned a couple weeks ago when it was uncovered in beta …

Ogden, Utah — Today, debt collection and ARM software technology leader DAKCS Software Systems announces Click-to-Call, a manual dialing solution for calling consumers. Click-to-Call introduces a human review process before a call is placed. Many Collection call centers are concerned about the regulatory implications of calling cell numbers with dialers or …

Not necessarily content with how quickly mobile phone carriers are implementing call authentication technology, the Federal Communications Commission is “actively” prepping regulation that would “make it happen,” according to agency Chairman Ajit Pai, who made the remark during a speech at an anti-robocall conference in Massachusetts yesterday. Known as SHAKEN/STIR, …

Following other carriers that have rolled out apps and services aimed at protecting individuals from phone calls they do not want to receive, Google is prepping an update to its mobile phone operating system that would automatically screen calls from unknown numbers. News of the update was uncovered in a …

AT&T announced new anti-robocall protections for customers of its wireless service on Friday, expanding the tools to block unwanted calls from being connected. The new products are being added at no additional charge to customers, according to an announcement from the carrier. The new features being added to AT&T’s call …