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Could Voice Print Technology Help Ease RPC Awkwardness?

Phone Call

Could a technological solution to establishing right-party contact be underneath the credit and collection industry’s noses? It might appear so. A number of financial institutions are rolling out technology that uses an individual’s voice to identify and authenticate the person before ever speaking to a representative. For a collection agency, …

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Verizon Announces Launch of Call Filtering Service

Verizon announced yesterday that it will begin offering a new “call filter” app that will help users “break up” with robocallers. The service, which will include a free version as well as a premium version that will cost $2.99 per month, will display the name, phone number, city, and state …

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People Answer Half of Calls to Their Cell Phones: Report

Unwanted robocalls related to debt collection ranked fifth among different calling categories detailing the types of robocalls received by individuals with a cell phone in 2018, according to data released by Hiya, a company that provides call blocking applications. Debt collection robocalls accounted for only one out of every 50 …

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Ontario Systems Opening Tech Incubator

A ribbon-cutting is scheduled for this morning in Decker Hall at Anderson University, in Anderson, Ind., where Ontario Systems will open a new technology training center. Called the Talent Incubator, or “The Cube,” the objective is to provide students at the university with “real-life, hands-on software engineering projects,” according to …

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Companies Come Together to Launch Digital Debt Collection Platform

A pair of companies have announced they have joined forces “to bring the digital self-service revolution to debt collection.” The companies — Zappix Inc. and Cloud Collections — have created the Zappix Digital Debt Collection solution. “We are pleased to join forces with Cloud Collections and add efficiency and effectiveness …

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