Technology

A company that built what it billed as the world’s first robot lawyer is now pivoting away from that following threats of jail time for the company’s owner and is instead focusing its technology on other areas, including a couple that involve the accounts receivable management industry. When I mention …

Getting into the heads of consumers is an important part of being a good debt collector and a good debt collection agency. Knowing how consumers prioritize what bills they are going to pay and which ones they might not can be incredibly useful in scoring accounts, prioritizing which accounts to …

Want to see a negotiation, in real-time, between a customer service agent and a bot backed by artificial intelligence? Here you go: Here it is! The first ever Comcast bill negotiated 100% with A.I and LLMs.Our @DoNotPay ChatGPT bot talks to Comcast Chat to save one of our engineers $120 …

If you are an agency that is still trying to figure out how to be able to accept payments via PayPal or Venmo, you are now two steps behind, because a new instant payment technology for financial institutions has expanded into the United States after a successful launch in Brazil. …

You’ve probably heard of fintech — a mash-up of the words financial and technology — in the past couple of years as new start-ups and platforms, such as Buy Now, Pay Later offerings, have become more popular. But even I had to look up what proptech was when I read …

Regulation F has had “little effect” on the communication methods used by third-party debt collectors, with email communications placing a “distant third” behind letters and phone calls attempting to get in touch with consumers to pay their unpaid debts, according to a report released yesterday by TransUnion on the third-party …

A company that offers consumers credit to pay over time for unexpected expenses like medical bills, auto repairs, and veterinarian bills has closed a deal for access to $250 million in credit that will be used to fund more transactions for consumers to continue the platform’s growth. The operation could …

A Washington-based collection agency has reported a data breach to the Attorney General of Maine after being the target of a ransomware attack last year that compromised the personal information of more than 3 million people, according to published reports. Attorneys have already started looking for individuals whose information may …

Inovatec and Clik2pay have announced an integration that will allow Inovatec’s clients to request payment from consumers using Clik2pay’s direct-from-account platform, making it easier for lenders to collect on unpaid debts from consumers, the two companies announced. Lenders will be able to communicate with consumers via email and collect payments …

A company that is offering consumers credit in the form of zero-interest, fee-free payments on their medical debts has raised $220 million to expand its operations and grow its business faster. Payzen says it uses technology like artificial intelligence and machine learning to generate payment plans tailored to the budget …