Technology

New Platform Offers ‘Innovative’ Options to Repay Debts

Seeking to offer consumers more ways to settle their unpaid debts, a husband and wife team from Wisconsin have launched a new platform that was recently profiled in a media publication. Called Debtle, the platform offers creditors the opportunity to accept “alternative payments” beyond traditional checks and credit and debit …

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Radius Global Solutions Partners With CollaborationRoom.ai

September 10, 2021 — CollaborationRoom.ai announced today a partnership with Radius Global Solutions to deploy its agent engagement tools across its global network.    By using the CollaborationRoom.ai platform, Radius will enhance its engagement with its remote contact center agents. This will improve overall compliance and client performance as well as …

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I Type, Therefore I Am

What do people think of engaging with chatbots when visiting a company’s website? For the most part, people do not like to be duped into thinking they are interacting with a real person, but when the chatbot makes a mistake or is unable to resolve a problem, people were actually …

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Prodigal Raises $12M in Series A Funding

More proof that there is plenty of interest from investors in the accounts receivable management industry came yesterday, in the form of a $12 million Series A funding announcement from Prodigal, a technology company that provides an automation platform for debt buyers, debt collectors, and creditors rights law firms. The …

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Understanding the Importance of Technology

I might be a little too far ahead of the curve here, which definitely wouldn’t be the first time that has happened, but I came across a report today detailing how our use of cash as a means of paying for stuff is falling faster than ever. That triggered a …

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STIR/SHAKEN Compliance Deadline is Today

Today is a new day for companies making calls, including those in the accounts receivable management industry. Starting today, phone carriers are required to deploy the STIR/SHAKEN call authentication protocols that were built to combat the illegal spoofing of phone numbers and provide consumers with a level of comfort that …

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