Daily Digest – October 6. Getting to Know Maryrose Diaz; Loss of Appetite, Sleep Enough for Standing

GETTING TO KNOW MARYROSE DIAZ OF GRANT MERCANTILE AGENCY

  • Maryrose Diaz may have gotten her start in collections because she spoke Spanish, but that is nothing more than a footnote in a career that has seen her become a well-known and well-respected member of the ARM industry.
  • More details here.
  • This content is sponsored by Applied Innovation.

LOSS OF APPETITE, SLEEP ENOUGH FOR PLAINTIFF TO HAVE STANDING IN FDCPA SUIT, JUDGE RULES

  • A lack of appetite and sleep is enough for a plaintiff to have suffered a concrete injury after receiving collection letters that were allegedly missing disclosures, a federal judge has ruled.
  • The case is interesting, because it bucks a trend of cases being tossed out for lack of standing after plaintiffs claimed to have suffered mental or emotional injuries only.
  • More details here.

WHAT THE AVERAGE AMERICAN PAYS ON BILLS

  • The average American spends $24,000 a year – about 34% of his or her salary – on bills like mortgage or rent, auto loans, insurance, and mobile phones.
  • That figure has increased 6% in the past year.
  • More details here.

HOSPTIAL SUED FOR ‘AGGRESSIVE’ COLLECTIONS REFUNDS PAYMENTS FROM LOW-INCOME PATIENTS

  • After being sued by the Attorney General of Washington and being profiled in The New York Times, Providence Health & Services has announced an “unintended error” led to 760 low-income patients being sent collection notices accidentally.
  • The affected patients may have been eligible for charity care.
  • More details here.

RICK PAULIN JOINS ARM COMPLIANCE BUSINESS SOLUTIONS

WORTH NOTING: A grandmaster accused of cheating more than 100 times is still competing for the U.S. championship … Get bad grades, get the professor fired … What you need to know about the student loan relief applications … Affirm is testing a rewards program to take on credit cards … How to re-train your brain to achieve higher levels of success … Cruise lines struggling to find passengers are offering some pretty good deals … Gas prices are rising again and may not stop soon … Ways to winter-proof your home and cut down on your heating bills.

Top 10 Thursday, part I

Top 10 Thursday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Daily Digest – November 21. Just Grants MTD in Case Over Fees, Charges in Letter; Judge Rebuffs CFPB Funding Argument in Denying MTD

JUDGE GRANTS MTD IN FDCPA CASE OVER FEES, CHARGES LINE ITEM IN LETTER Ahh, remember …

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