Consumers Aren’t Great Savers: CFPB Report


Even rich people are having problems paying their bills, according to a new report released by the Consumer Financial Protection Bureau. Looking at data that from a previously conducted survey, researchers at the CFPB concluded that 40% of all individuals had difficulty paying a bill or covering an expense in …

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Encore Posts Strong 2Q Financial Results

Most collection agencies are private companies, and do not have to release their financial statements. So all we outsiders have to go on is anecdotal or empirical information about how companies in the industry are doing. But there are a couple of companies that are publicly traded and one of …

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The Workers Most Affected By the COVID-19 Pandemic

As might be expected, customer service representatives, a category of workers that include collection agents, were among the hardest hit during the early days of the pandemic, according to research that was published by the Federal Reserve Bank of St. Louis. The research looked at the annual earnings of those …

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