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COMPLAINT ALLEGES CONFUSION BETWEEN WHO OWNED DEBT AND TO WHOM DEBT WAS OWED The issues related to making sure a consumer recognizes the debt being referenced in a collection letter (or notice) while also making sure to identify the current creditor to whom the debt is owed is not an …

I can’t speak for you, but I am fascinated by the differences from one city to the next, one state to the next, and one country to the next. Whether you call it pop, soda, or Coke, use your thumb to point instead of your index finger, or spit on …

A pair of collection operations have waived their rights to a hearing before the Minnesota Department of Commerce and agreed to fines — one for $10,000 and one for $7,000 — for engaging in unlicensed collection activity in the state. RSI Enterprises has been fined $10,000 and Advanced Portfolio Group …

A District Court judge in Michigan has denied a plaintiff’s motion for summary judgment, while also denying the defendant’s motion to dismiss or, in the alternative, for summary judgment in a Fair Debt Collection Practices Act case involving the alleged failure of a credit reporting agency to remove a dispute …

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon …

GETTING TO KNOW HEATHER RADCLIFFE OF RESIDENT INTERFACE It seems like there is a connection between Heather Radcliffe ending up in the accounts receivable management industry and he desire to work with animals or in nursing if she had to choose a different career path, doesn’t it? Taking care of …

The National Consumer Law Center has released an update to its book, “Surviving Debt,” which aims to serve as a financial guide for consumers and includes chapters on responding to debt collectors and dealing with collection lawsuits. The book costs $20 and is available by clicking here. Other chapters in …

The Consumer Financial Protection Bureau yesterday issued a proposed rule seeking to lower credit card late fees at $8, bring an end to the automatic inflation adjustment that occurs annually, and cap late fees at 25% of the minimum payment owed by the cardholder. The proposal would save consumers as …

In a case that was defended by Cooper Walker and the team at Frost Echols, a District Court judge in New York has granted a defendant’s motion for summary judgment, ruling a plaintiff lacked standing to pursue a Fair Debt Collection Practices Act case because she did not suffer a …

It seems like there is a connection between Heather Radcliffe ending up in the accounts receivable management industry and he desire to work with animals or in nursing if she had to choose a different career path, doesn’t it? Taking care of people is in her DNA and it’s that …

BEHIND THE CURTAIN: MATT MALONEY FFAM360’s Matt Maloney may have been born into the accounts receivable management industry, but he’s not stuck in the past when it comes to collecting debts. Investments in technology and understanding the importance of surrounding yourself with smart people have helped Maloney grow FFAM360 into …

A District Court judge in Wisconsin has granted a plaintiff’s motion to remand a Fair Debt Collection Practices Act case back to state court where it was originally filed and granted the plaintiff’s motion for attorney’s fees and costs because it was “objectively unreasonable” for the defendant to remove the …

FFAM360’s Matt Maloney may have been born into the accounts receivable management industry, but he’s not stuck in the past when it comes to collecting debts. Investments in technology and understanding the importance of surrounding yourself with smart people have helped Maloney grow FFAM360 into an operation with six different …

The California Court of Appeals has upheld a lower court’s ruling denying a motion to compel arbitration filed by a collection operation, reaching the same conclusion that the plaintiff never officially consented to arbitration with the original creditor, and allowing a Rosenthal Fair Debt Collection Practices Act case to proceed. …

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any …