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JUDGE RULES FOR DEFENDANT IN FDCPA CASE OVER DISPUTE RESPONSE A District Court judge in North Carolina has granted a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act case, ruling that the plaintiff’s expectation for what he should have received when he disputed the …

C-level executives are dramatically underestimating how much their employees are struggling with their well-being, which is perhaps insightful, because a significant majority of C-level execs revealed they would seriously consider resigning for a job that better supports their mental and physical welfare, according to the results of a poll released …

The Department of Education yesterday announced a settlement in a lawsuit that will see the debts of 200,000 individuals forgiven, wiping out $6 billion in unpaid loans owed by individuals who had filed borrower defense claims that were left pending for years by previous administrations. A copy of the settlement …

A District Court judge in Washington has granted a defendant’s motion for judgment on the pleadings in a Fair Credit Reporting Act case, even though the judge took the step of pointing out that the facts of the case were “disheartening,” ruling that a credit reporting agency could not be …

A District Court judge in North Carolina has granted a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act case, ruling that the plaintiff’s expectation for what he should have received when he disputed the debt was well beyond what the defendant had to provide …

GETTING TO KNOW TONIA BROWN OF ARM COMPLIANCE BUSINESS SOLUTIONS How is it possible not to like someone who shows people how much they mean to her through food? For that reason, and many many others, Tonia Brown exemplifies the enthusiasm, passion, and dedication the makes the people in the …

Credit cards remain the most popular and common debt product used by consumers, regardless of age or income level, according to the results of a recently published survey. More than 62% of consumers had made a payment on a credit card in the past 90 days, compared with 27% of …

The Consumer Financial Protection Bureau yesterday took its first step toward cracking down on credit card late fees, issuing an Advanced Notice of Proposed Rulemaking (ANPR) that seeks information on how effective the $12 billion that consumers pay in late fees every year are as a deterrent and how much …

A District Court judge in New Jersey — taking the issue up all on her own — has ruled that a plaintiff lacks standing to sue a collection agency after accusing it of violating the Fair Debt Collection Practices Act because it used multiple addresses in a collection letter and …

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations …

BILL INTRODUCED IN HOUSE TO PROHIBIT CANCELLATION, FORGIVENESS OF STUDENT LOANS A bill has been introduced in the House of Representatives that, if enacted, would prohibit the federal government from cancelling or forgiving federal student loans because the government does not have the authority to do so and because it’s …

A bill has been introduced in the House of Representatives that, if enacted, would prohibit the federal government from cancelling or forgiving federal student loans because the government does not have the authority to do so and because it’s “unfair for taxpayers who paid student loans or did not attend …

This particular case is not directly related to the accounts receivable management industry, but someone from the industry did forward it to me and this is a topic that has popped up from time to time, so this can serve as a refresher to everyone who hasn’t checked their websites …

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any …

COMPLAINT ACCUSES COLLECTOR OF TEXTING MOTHER ABOUT DAUGHTER’S DEBT A collection agency is being sued for allegedly violating the Fair Debt Collection Practices Act because it sent a text message to the plaintiff’s mother — who also had an account placed with the defendant — with the daughter’s name after …