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COLLECTOR FACING CLASS-ACTION FOR MAKING ‘FALSE’ DISCLOSURE ON BACK OF MVN The back of the Model Validation Notice is a blank canvas that collectors can use to provide some of the many additional disclosures that are required under different state laws. It’s also a spot to put information that the …

The governor of Nevada this week vetoed a bill that would have required collectors to provide payoff letters and satisfaction letters to individuals who request them while also creating a private right of action against collectors that failed to provide those letters, and revising the way collectors were required to …

A healthcare provider that operates more than 100 hospitals and clinics in Minnesota and Wisconsin finds itself in the spotlight today for its policy of withholding care from patients who have unpaid medical debts. Allina Health System will treat any individual in its emergency rooms, but services can be withheld …

A District Court judge in Pennsylvania has denied a defendant’s motion to set aside a default judgment against it in a Fair Debt Collection Practices Act and Fair Credit Reporting Act case, ruling that it has not submitted enough evidence to prove that service of the lawsuit was ineffective, and …

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect your company from as many as one in three new consumer lawsuits by scrubbing your consumers through WebRecon …

Harnessing the power of Skit.ai’s Conversational Voice AI solution, Eagle Accounts Group Inc. saw a remarkable rise in agent productivity, collections, connectivity, and business expansion. New York, NY (June 1, 2023) – Skit.ai, the leading Conversational Voice AI solution provider in the Account Receivable Management (ARM) industry, revealed the success of …

GETTING TO KNOW JOSE GIRON OF STATE COLLECTION SERVICE Has there anyone who ever got their start in the industry by negotiating a great settlement with a debt collector? Talk about being born to do something. Jose Giron has a great origin story about how he came to work in …

The Consumer Financial Protection Bureau yesterday announced a consent order with OneMain Financial that will see the company pay $20 million in fines and restitution to consumers after it was accused of deceiving borrowers into signing up for additional products and failing to refund interest charges for 25,000 customers. A …

The Indiana Court of Appeals has reversed a lower court’s summary judgment ruling in favor of a defendant in a Fair Debt Collection Practices Act case, determining that the defendant should not have been allowed to invoke the FDCPA’s bona fide error defense. A copy of the ruling in the …

A District Court judge in California has denied a motion to dismiss filed by a collection operation in a Fair Debt Collection Practices Act case on the grounds that furnishing information about a debt to a credit reporting agency constitutes debt collection activity, but did grant motions to dismiss for …

Has there anyone who ever got their start in the industry by negotiating a great settlement with a debt collector? Talk about being born to do something. Jose Giron has a great origin story about how he came to work in the ARM industry, but his commitment, determination, and ability …

JUDGE GRANTS MTD IN FDCPA CASE OVER BALANCE DISCREPANCY IN LETTER Who gets a collection letter saying that you now owe less than what you originally did and chooses to file a lawsuit claiming the discrepancy was too misleading and confusing? While the District Court judge didn’t get to address …

Who gets a collection letter saying that you now owe less than what you originally did and chooses to file a lawsuit claiming the discrepancy was too misleading and confusing? While the District Court judge didn’t get to address that issue, she did grant the defendant’s motion to dismiss on …

The medical billing and collection system “devotes insufficient resources to preventing, identifying, and correcting errors,” and the issues are especially acute for older consumers, who face a more complex billing system than their younger counterparts, and are being billed for amounts they do not owe, according to a report released …

A District Court judge in Ohio has approved a settlement in a Fair Debt Collection Practices Act class-action lawsuit that will see the defendant pay $500,000 in fees and costs after it was accused of pursuing collection activity against individuals who had participated in a separate settlement of an FDCPA …