Recent Posts

Washington AG Sues Robocall Blocker for Making Robocalls

The joke about the song, “Isn’t it ironic” by Alanis Morrissette is that most of the situations mentioned in the song are coincidences, not irony. Rain on your wedding day is not irony. Getting into a traffic jam when you’re already late is not irony. I could go on, but …

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CFPB Releases Spanish Model Validation Notice


The Consumer Financial Protection Bureau this week quietly released a new update to Regulation F, one that many in the industry had been anxiously awaiting as the countdown to November 30 gets smaller and smaller. The CFPB released a Spanish-language translation of its Model Validation Notice, which collectors can choose …

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Getting to Know Patricia Cobb of Ability Recovery Services

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations …

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GLCCA Proud to Host In-Person Conference in Minneapolis

The Great Lakes Credit and Collection Association (GLCCA) is proud and excited to host its annual conference October 27-29 in Minneapolis at the Radisson Blu Mall of America. The hotel and the association are taking all of the necessary precautions as outlined by the CDC to ensure that individuals who …

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FTC Report Analyzes How Fraud and Scams Affect Communities of Color

Debt collection, student loan debt relief, payday loans, and government impersonators are just a few of the categories highlighted in a Federal Trade Commission report that analyzes the regulator’s effort at addressing fraud and consumer issues that are affecting communities of color, which was released earlier this week. In the …

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Bedard Breaks Down Model Notice’s Optional Disclosures

When it issued Regulation F, the Consumer Financial Protection Bureau did not just issue a set of rules that debt collectors absolutely needed to follow. While much of what is included in Regulation F sets forth requirements that are mandatory, the CFPB also gave collectors some latitude to put their …

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CFPB Issues First Enforcement Action Under Chopra

Less than a week after having a new Director sworn in, the Consumer Financial Protection Bureau announced its first enforcement action of the Rohit Chopra era, assessing $6 million in fines and penalties against a company that offers financial services products to individuals incarcerated and recently released from prisons and …

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FFAM360 Continues Annual Support of Breast Cancer Research

The First Financial Asset Management (FFAM360) family of companies, a world-class organization providing revenue-centric solutions to specifically address all phases of the credit and revenue lifecycle, is continuing its annual breast cancer fundraising campaign throughout October. October is National Breast Cancer Awareness Month and a prime time of year for …

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Crown Asset Management Receives 2021 Best of Duluth Award

Crown Asset Management, LLC (CAM), a receivables management and specialty finance firm in Duluth, GA, was selected as the winner for 2021 Best of Duluth Awards in the category of Accounts Receivable Management. This award is meant to recognize businesses in the Duluth, GA area for enhancing the community through …

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