Recent Posts

FTC Refunding $4M to Consumers Victimized by Collection Scam

The Federal Trade Commission yesterday announced it is returning more than $4 million to 10,000 individuals who were scammed by a debt collector more than five years ago. The refunds were to replace money lost by individuals who were taken advantage of by a series of companies that allegedly threatened …

Read More »

Assessing the Impact of Yesterday’s Ruling

The shockwaves are still reverberating through the accounts receivable management industry following yesterday’s ruling in Hunstein v. Preferred Collection and Management Services, Inc., and the question on many minds is, how bad is this going to get? That question is being asked on a number of levels. The obvious level …

Read More »

Getting to Know Don Siler of Credence Global Solutions

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations …

Read More »

FTC Issues Warning About Avoiding Racism When Using AI

Artificial intelligence has become a big buzzword in the accounts receivable management industry during the past couple of years. Companies are using AI to help identify which accounts to contact and when to contact them and using algorithms to help them make more decisions and handle more collection inquiries. The …

Read More »

FCC Launches Database to Detail Carriers’ Robocall Mitigation Efforts

The Federal Communications Commission yesterday announced it has created a Robocall Mitigation Database, which voice service providers will be required to use as a means of certifying their efforts at mitigating robocalls from being connected to consumers’ phones. Starting September 28, phone companies will be forced to refuse traffic from …

Read More »

Bill Introduced to Curb Salaries at CFPB

A bill has been introduced in the Senate that seeks to “increase accountability” at the Consumer Financial Protection Bureau by aligning the pay of its employees with that of other employees working in the federal government. S.1227, The CFPB Pay Fairness Act of 2021 was introduced by Sen. John Kennedy …

Read More »

Judge Grants MTD in FDCPA Case Over Dispute Notification in Letter

A District Court judge in Pennsylvania has granted a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Debt Collection Practices Act by not specifically mentioning in the validation notice that a dispute had to be filed in writing, because the plaintiff lacked standing to sue …

Read More »

Daily Digest – April 20. Bedard Walks Through Regulation F’s Other Prohibited Practices; CFPB Rule Requires Collectors to Provide Statement of Rights When Evicting Tenants

BEDARD WALKS THROUGH REGULATION F’S OTHER PROHIBITED PRACTICES One of the first things that most collectors and debt buyers do after receiving a new account or portfolio of accounts is make sure that none of the individuals have filed for bankruptcy protection. Section 1006.30 of Regulation F, more commonly known …

Read More »

UVA Health to Wipe Out Tens of Thousands of Liens, Judgments

UVA Health said yesterday that it is canceling many of its outstanding liens and judgments resulting from collection lawsuits dating back to the 1990s. The move is expected to impact tens of thousands of families. UVA was one of several hospitals and healthcare networks across the country that have been …

Read More »
X