Recent Posts

Appeals Court Upholds 98% Reduction of Damages in TCPA Suit

The Court of Appeals for the Eighth Circuit has affirmed a lower court’s ruling that dramatically reduced the amount awarded to plaintiffs in a class-action lawsuit alleging violations of the Telephone Consumer Protection Act because applying the statutory damage award of $500 per call in this case resulted in a …

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Fifth Org. Announces Information Compromised in Agency Breach

Yet another healthcare company has announced the information of its customers may have been compromised in a breach at American Medical Collection Agency. On Monday, Clinical Pathology Laboratories, Inc., out of Austin, Texas, issued a press release that said the personal information of about 2.2 million of its patients may …

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Agency CEO Files Comment About Proposed Debt Collection Rule

It has not happened much, so it feels like news every time a representative of the credit and collection industry files a comment about the proposed debt collection rule from the Consumer Financial Protection Bureau. David John, the chief executive of LTD Financial Services, submitted his thoughts and suggestions about …

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House Committee to Mark Up Stopping Bad Robocalls Act Today

The full House Committee on Energy and Commerce will meet this morning to mark up 26 different bills, and first on the list is the Stopping Bad Robocalls Act, a recently re-introduced bipartisan bill that, among other things, would give consumers the opportunity to opt out of receiving calls without …

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TCN and Numeracle™ Announce New Strategic Partnership to Seamlessly Register and Certify Phone Numbers to Avoid Improper Call Blocking

St. George, Utah & Arlington, Va. – July 16, 2019 – TCN, Inc., a leading provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide, today announced a new partnership with Numeracle™, the pioneer of robocall blocking, labeling visibility and control in the calling ecosystem. Through this partnership, TCN customers …

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Judge Dismisses FDCPA Case Over Lack of Standing

A District Court judge in Michigan has dismissed a Fair Debt Collection Practices Act case that was filed by a plaintiff who alleged he was “bullied” by a defendant because the plaintiff did not suffer any actual injury in the case. A copy of the ruling in Burns v. Midland …

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Report Details How CFPB Uses Consumer Complaint Data

A report from the Office of the Inspector General of the Federal Reserve Board and Consumer Financial Protection Bureau released a report recently that details how consumer complaints are used within the bureau and who has access to some of the sensitive information that are included with complaints. The report …

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Respondent in Supreme Court FDCPA SOL Case Files Brief

The respondent in an upcoming Supreme Court case that will seek to determine when the statute of limitations clock on an alleged violation of the Fair Debt Collection Practices Act starts running has filed his brief, arguing that the clock should start ticking from the date the violation occurs and …

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Another Healthcare Facility Announces Involvement in AMCA Data Breach

Another former client of American Medical Collection Agency has come forward and announced that 13,000 patients will be receiving notifications that their personal information may have been compromised in a recent data breach at the agency. Penobscot Community Health Center in Maine is the latest healthcare facility to announce its …

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Daily Digest – July 15. Consumer Groups Seek Two-Month Comment Period Extension; FCC Commissioner Releases Carrier Answers Regarding Robocall Blocking

The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us …

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