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JUDGE GRANTS MTD IN FDCPA CLASS ACTION OVER $0.00 BALANCE LINE ITEM IN LETTER In a case that was defended by Patrick Newman at Bassford Remele, a District Court judge in Wisconsin has granted a defendant’s motion to dismiss after it was sued in a putative class action for violating …

The Federal Communications Commission has issued a Report and Order that gives voice service providers more power to block calls they deem likely to be a specific type of scam call while also announcing it is expanding its work with law enforcement agencies across the globe. The orders are in …

Consumers and the attorneys who represent them in litigation against companies in the accounts receivable management industry continued to forgo the Fair Debt Collection Practices Act in favor of the Fair Credit Reporting Act and the Telephone Consumer Protection Act, according to data released by WebRecon. The number of FDCPA …

In a case that was defended by Patrick Newman at Bassford Remele, a District Court judge in Wisconsin has granted a defendant’s motion to dismiss after it was sued in a putative class action for violating the Fair Debt Collection Practices Act because it included line items in a collection …

GETTING TO KNOW STACY WILLIS OF ACCOUNT MANAGEMENT RESOURCES All Stacy Willis was looking for was a job. Re-entering the workforce following the birth of her second child, she wasn’t thinking about a career. But she found one. Two decades later, Stacy is now the Director of Operations at that …

The Court of Appeals for the Ninth Circuit has reversed a lower court’s order granting a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act case, but only so it could tell the lower court to instead dismiss the case without prejudice because of a …

Collectors who stay in this business long enough usually end up hearing every objection, stall, and question in the book. And, over time, they can develop the appropriate responses to each of those situations. But that takes time. How can an agency help newer collectors — those whose inexperienced ears …

A District Court judge in Maryland has denied a debt collector’s motion to dismiss a lawsuit filed against it by the Consumer Financial Protection Bureau, ruling that even though the Supreme Court found the leadership structure of the Bureau to be unconstitutional, it did not dictate that it lacked authority …

The “Getting to Know” series is sponsored by Arbeit. Arbeit is a powerful, and easy to use communications platform that empowers businesses to reach more consumers. Innovative by nature, we are constantly listening to and understanding the businesses we partner with and developing long term industry relationships that allow us …

This holiday season, Spire Recovery Solutions is honoring our U.S. military heroes through a donation to the Naked Warrior Project, a nonprofit organization that memorializes the fallen and supports their families and children. This donation is part of our company’s commitment to supporting our veterans, military service members, and their …

EDNY JUDGE DENIES MTD IN FDCPA CASE OVER REFERENCE TO CREDITOR IN LETTER A District Court judge in New York has denied a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Debt Collection Practices Act by not properly identifying the creditor to whom a debt …

The U.S. Chamber of Commerce has put its support behind a request from Capital One seeking a ruling from the Federal Communications Commission that would allow companies to send a confirmation text message to an individual who opts out of receiving messages without being held liable for violating the Telephone …

It might not seem like there is much of a difference on the surface, but to those who are parsing the Consumer Financial Protection Bureau’s debt collection rule, noting how the rule treats the words communicate and communication and how it treats the phrase attempt to communicate can go a …

The Consumer Financial Protection Bureau yesterday filed a lawsuit against a debt settlement company, alleging it engaged in abusive and deceptive acts and practices by charging fees before it performed any services and collecting higher fees than it was supposed to. A copy of the complaint against DMB Financial, LLC, …

A District Court judge in New York has denied a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Debt Collection Practices Act by not properly identifying the creditor to whom a debt was owed in a collection letter, ruling there is enough evidence in the …