Daily Digest

Daily Digest – September 22. Bedard Continues Breakdown of Model Validation Notice; Judge Partially Dismisses FDCPA Class Action

BEDARD CONTINUES BREAKDOWN OF MODEL VALIDATION NOTICE One of the most common questions that has been asked about collectors using the Model Validation Notice put forth by the Consumer Financial Protection Bureau in Regulation F is, “Can we make any changes to it?” Collectors have asked about adding additional pieces …

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Daily Digest – September 17. Judge Grants MTD in Case Over Allegedly Insufficient Validation Information; How Pandemic Affected Debt Burdens

JUDGE GRANTS MTD IN FDCPA CASE OVER ALLEGEDLY INSUFFICIENT VALIDATION INFORMATION There is no doubt that consumers are often confused by the information that is sent to them by debt collectors. It is the very reason why courts have instituted the least sophisticated consumer standard, a lens through which judges …

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Daily Digest – September 15. Collectors Share Tips to Connect With Consumers; Appeals Court Affirms Ruling for Defendant in FDCPA Case

COLLECTORS SHARE TIPS TO HELP ESTABLISH CONNECTIONS WITH CONSUMERS Conversations between collectors and consumers are like snowflakes, in that each of them are unique and one-of-a-kind in their own way. Consumers can be hostile, skittish, uncertain, embarrassed, aggressive, confused, or some combination of any or all of those emotions. Making …

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