Collector Facing FDCPA, FCRA Class-Action for Allegedly Parking Debt
- A collection operation is facing a Fair Debt Collection Practices Act and Fair Credit Reporting Act class-action lawsuit for allegedly engaging in debt parking and then failing to reasonably investigate the plaintiff’s dispute, mostly because the defendant refused to remove the item from the plaintiff’s credit report.
- More details here
- This series is sponsored by WebRecon
NJ Appeals Court Upholds Dismissal of Suit Against Debt Buyer
- In a case that was defendant by Mitch Williamson at Barron & Newburger, a New Jersey state Appeals Court has upheld the dismissal of a class-action lawsuit against a debt buyer that was accused of unlawfully purchasing the debt of the plaintiff and others without first obtaining a business license to operate as a consumer lender or finance company as required by the New Jersey Consumer Finance Licensing Act. The plaintiff missed her chance to raise her arguments when she chose not to do so during other proceedings when the defendant filed a collection lawsuit against the plaintiff.
- More details here
Why You Need to Optimize Your Portals
- For those of you who didn’t know, “The West Wing” is one of my favorite shows ever. I have watched every episode multiple times and can recite entire sections of dialogue. So as I was reading an article recently, a scene from an episode popped into my head. Why that scene popped into my head is because I was reading an article on consumers’ experiences engaging with online checkouts for different retailers. Making it as easy and frictionless as possible for consumers to check out plays a huge role in getting consumers to make purchases. Checkout processes that are long or cumbersome get abandoned and we’ve all see what those sites look like.
- More details here
Cordray Lays Out Changes Coming to Student Loan Servicing Sites
- The Department of Education’s Federal Student Aid is planning to release “an entirely new federal student loan servicing environment” in 2024, according to FSA’s chief operating officer, Richard Cordray, who laid out the changes that are coming in a blog post yesterday.
- More details here
Skit.ai Launches New Multichannel Offerings for the Debt Collections Industry
- Skit.ai, the leading provider of Conversational AI solutions for the accounts receivables industry, announced today the launch of an innovative suite of multichannel, self-service offerings aimed at enhancing debt collection processes and elevating consumer experiences. The company has introduced a comprehensive range of Generative AI-powered solutions across voice, chat, email, and text communications.
- More details here
WORTH NOTING: Creative ideas to help make your Easter baskets look better … Would you try to cook a meal in a dishwasher? … A record number of individuals are making emergency withdrawals from their retirement accounts to cover financial hardships … Some tips to help improve your search engine rankings … Ranking Major League Baseball stadiums from top to bottom … One thing you should be doing to test your heart health and some simple exercises to improve it … Four phrases that are commonly used in Finland, considered to be the happiest country in the world … What Wordle is like, behind the scenes and a bonus link to a new game.
Funny Friday, part I
Funny Friday, part II
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