FCC, FTC Tackling AI’s Growing Involvement in Phone Calls
Both the Federal Communications Commission and the Federal Trade Commission are making…
NY DFS Bolsters Cybersecurity Regulation
The New York Department of Financial Services yesterday updated and amended its…
FCC Announces Inquiry into AI’s Impact on Robocalls, Robotexts
The Federal Communications Commission yesterday announced it will begin assessing the evolving…
AI Can Let You Make Calls in Languages You Don’t Speak
If you knew a consumer spoke a language other than English, would…
Chopra: Current Payments Path Could Lead to ‘China’ Style Surveillance of Consumers
Rohit Chopra, the Director of the Consumer Financial Protection Bureau, doesn't appear…
‘Network Disruption’ Leads to Data Breach at Collection Operation
A collection operation based in Georgia has filed a data breach notification…
CFPB Publishes Guidance on Use of AI in Credit Decisions
The Consumer Financial Protection Bureau is trying to build more guardrails around…
Consumers Drive Increased Adoption of Digital Payment Options
Consumers in America continue to head toward a cashless -- and maybe…
Report Spotlights Number of Consumers Who Miss Out on Legit Calls Because of Scam Fears
Nearly half of consumers either "rarely" or "never" answer the phone if…
CFPB Calls Out Apple and Google as ‘Choke Points’ in Mobile Payments
It might not seem terribly relevant to how you collect right now,…