Technology

Collection agencies may be noticing an uptick in the number of calls going unanswered in the past week or so, and it could be related to the new operating system Apple released for its iPhones which might be too good at blocking purported spam and robocalls, according to a published …

Companies in the credit and collection industry that are actively monitoring to make sure their outgoing calls are not being labeled as spam or fraud should be making sure to check out the smaller carriers, according to a report released yesterday which revealed that telecom carriers outside of the six …

Companies, including some of the largest in the country, are engaging in a last-minute push to amend the California Consumer Privacy Act before it goes into effect in four months, as a majority of companies predict they will not be able to comply with the law when they must start …

A pair of medical facilities have come forward and added their names to the list of companies affected by a data breach at American Medical Collection Agency, expanding the list of compromised individuals by 150,000. More than 24 million individuals have been affected by the breach, which occurred when an …

Verizon announced yesterday that customers using Android smartphones will now automatically be enrolled in the carrier’s free Call Filter service, which blocks robocalls and sends them directly to voicemail while also putting a warning label on caller IDs about calls that could potentially be fraudulent or spam. Customers previously had …

The attorneys general of all 50 states and Washington, D.C., announced a partnership yesterday with 12 major telecom carriers to join together and fight the proliferation of robocalls through a set of shared “principles.” News of the partnership was shared at a press conference yesterday in Washington, D.C. Leading the …

AT&T and T-Mobile announced yesterday that they are rolling out call authentication technology for calls placed between their two networks, which marks the latest step in a mandate from the Federal Communications Commission for carriers to deploy the technology, known as SHAKEN/STIR, by the end of this year. Once deployed, …

Companies in the credit and collection space might want to add a new app to the growing list of products and services they need to check against to make sure their calls are not being blocked or mis-labeled as fraud or spam. A published report highlights the release of an …

Three more healthcare companies have come forward and announced information from their patients was compromised in a data breach at American Medical Collection Agency. That brings the number of companies that have announced their involvement to nearly two dozen and raises the number of compromised records to more than 24 …

An interesting little article was published yesterday about all of those robocall-killing apps that collection agencies are being forced to deal with, and how those apps may be invading the privacy of the people who are using them. A security company looked at the privacy policies of the top “10-15 …