NRA Group Partners with Interactions to Drive Collections Industry Forward

FRANKLIN, MA – March 16, 2021: Interactions, one of the world’s largest standalone conversational artificial intelligence (AI) companies, today announced that NRA Group, a leading accounts receivable management (ARM) company, has deployed a sophisticated Interactions Virtual Collection Agent (VCA) in record time. Progressing from contract signature to first call in a few months, …

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Senators Re-Introduce Call Blocking Bill

Sen. Mike Crapo [R-Idaho] and Sen. Amy Klobuchar [D-Minn.] are taking another stab at their anti-robocall bill, seeking to give voice service providers the power to create their own whitelists of phone numbers that are not eligible to be blocked and to empower the Federal Communications Commission to create a …

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The Best Tech You Haven’t Heard About Yet

Bob Iger, who spent the past 15 years as the chief executive of The Walt Disney Company, is known for a number of famous sayings, and a pair of them symbolize how the accounts receivable management industry should be embracing change rather than fighting against it, especially as it pertains …

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