Technology

The Federal Communications Commission this week released its first ever report on illegal robocalls, and it seems the only conclusions that can be drawn from the document is that illegal robocalls exist, that the FCC is aware of it, and the agency is trying to do what it can to …

A Seattle-based startup studio has spun out a company that offers a machine learning decision engine to help collection agencies score accounts and predict the best communication method. The company, called Attunely, received $3.7 million in seed funding from a handful of angle investors and venture capital firms. Attunely is …

Unwanted robocalls related to debt collection ranked fifth among different calling categories detailing the types of robocalls received by individuals with a cell phone in 2018, according to data released by Hiya, a company that provides call blocking applications. Debt collection robocalls accounted for only one out of every 50 …

A ribbon-cutting is scheduled for this morning in Decker Hall at Anderson University, in Anderson, Ind., where Ontario Systems will open a new technology training center. Called the Talent Incubator, or “The Cube,” the objective is to provide students at the university with “real-life, hands-on software engineering projects,” according to …

Could debt collectors be dinosaurs, about to driven to extinction by computers? That argument can be made by one expert in artificial intelligence, based on a clip of an interview that will air this Sunday on “60 Minutes.” The expert, Kai Fu Lee, predicts that 40% of the world’s jobs …

A pair of companies have announced they have joined forces “to bring the digital self-service revolution to debt collection.” The companies — Zappix Inc. and Cloud Collections — have created the Zappix Digital Debt Collection solution. “We are pleased to join forces with Cloud Collections and add efficiency and effectiveness …

If the financial services industry were truly using artificial intelligence the right way, there would be no delinquencies, argues the chief executive of a machine learning company, because anyone who would be likely to fall behind on their payments would be identified well before they fell behind on their payments. …

Prodigal Technologies, Inc., a debt collection technology start-up, has received a seed investment from Y Combinator, a well-known accelerator that has backed companies like Airbnb, Dropbox, and Reddit. A seed investment from Y Combinator typically includes an investment of $120,000 in exchange for an equity stake in the company, usually …

Collection agencies should be constantly testing their calling campaign strategies to identify trends and tweaks to help improve right-party contacts and successful connections, a panel of ARM industry technology experts agreed during a webinar yesterday, but the key is being able to identify honest-to-goodness trends from anomalies that may have …

Katabat, a software solutions provider, has announced the launch of Katabat Engage, a “data-driven” debt collection product “powered by machine learning” to creditors and consumer lending operations. The product provides lenders with a machine learning platform that allows for the use of customized text messaging and emails as communication tools …