Technology

So it turns out that maybe AT&T isn’t rolling out free call-blocking after all. According to a published report, the only way to get calls automatically blocked is for customers of AT&T to pay an additional $4 per month. In order to get calls blocked for free, customers will have …

A month after writing to 14 different carriers seeking information on their plans to roll out automatic call blocking services for calls deemed to be robocalls, Geoffrey Starks, one of the five commissioners of the Federal Communications Commission has taken the unusual step of publishing all of the responses, most …

While significant progress has been made by the telephone carriers are adopting a new protocol to help authenticate the caller ID information of someone making an outgoing call, the technology will still not address a fundamental issue relevant to the credit and collection industry: whether the content of that particular …

AT&T yesterday became the first telecom carrier to roll out call blocking services to its customers for free, becoming the first carrier to do so following a Declaratory Order approved by the Federal Communications Commission. Part of its AT&T Call Protect service, automatic call blocking “will be added in coming …

Companies in the credit and collection industry would be wise to note that we are getting close to the time of year when most individuals who are registered on the Do Not Call list are going to complain to the Federal Trade Commission about receiving calls, according to an analysis …

The collection agency that was involved in a data breach that compromised the personal and financial information of more than 20 million individuals has filed for bankruptcy protection, saying it could not afford the expenses of dealing with the breach’s fallout. A copy of the company’s bankruptcy filing from the …

Collection agencies working medical debt, be forewarned. You are a reason why healthcare executives are tossing and turning in their beds every night, unable to fall asleep. And that was before a data breach at a collection agency exposed the personal and financial information of 20 million individuals. Third-party vendors …

A popular question that has popped up in the days following the announcement of a data breach at a collection agency that has exposed the personal and financial information of millions of individuals is, “why?” What’s in it for someone to try and steal information from a collection agency? Hacked …

One of the five commissioners on the Federal Communications Commission has written a letter to 14 different phone carriers, seeking details on how each plans to roll out their call blocking services to customers and whether the carriers plan to offer the service for free or charge for it. Geoffrey …

A third healthcare company has come forward and announced it was part of a data breach at American Medical Collection Agency. This time, Opko Health said that 423,000 individuals had their personal and financial records compromised as a result of unauthorized activity that occurred between August 1, 2018 and March …