Technology

A Seattle-based startup studio has spun out a company that offers a machine learning decision engine to help collection agencies score accounts and predict the best communication method. The company, called Attunely, received $3.7 million in seed funding from a handful of angle investors and venture capital firms. Attunely is …

Unwanted robocalls related to debt collection ranked fifth among different calling categories detailing the types of robocalls received by individuals with a cell phone in 2018, according to data released by Hiya, a company that provides call blocking applications. Debt collection robocalls accounted for only one out of every 50 …

A ribbon-cutting is scheduled for this morning in Decker Hall at Anderson University, in Anderson, Ind., where Ontario Systems will open a new technology training center. Called the Talent Incubator, or “The Cube,” the objective is to provide students at the university with “real-life, hands-on software engineering projects,” according to …

Could debt collectors be dinosaurs, about to driven to extinction by computers? That argument can be made by one expert in artificial intelligence, based on a clip of an interview that will air this Sunday on “60 Minutes.” The expert, Kai Fu Lee, predicts that 40% of the world’s jobs …

A pair of companies have announced they have joined forces “to bring the digital self-service revolution to debt collection.” The companies — Zappix Inc. and Cloud Collections — have created the Zappix Digital Debt Collection solution. “We are pleased to join forces with Cloud Collections and add efficiency and effectiveness …

If the financial services industry were truly using artificial intelligence the right way, there would be no delinquencies, argues the chief executive of a machine learning company, because anyone who would be likely to fall behind on their payments would be identified well before they fell behind on their payments. …

Prodigal Technologies, Inc., a debt collection technology start-up, has received a seed investment from Y Combinator, a well-known accelerator that has backed companies like Airbnb, Dropbox, and Reddit. A seed investment from Y Combinator typically includes an investment of $120,000 in exchange for an equity stake in the company, usually …

Collection agencies should be constantly testing their calling campaign strategies to identify trends and tweaks to help improve right-party contacts and successful connections, a panel of ARM industry technology experts agreed during a webinar yesterday, but the key is being able to identify honest-to-goodness trends from anomalies that may have …

Katabat, a software solutions provider, has announced the launch of Katabat Engage, a “data-driven” debt collection product “powered by machine learning” to creditors and consumer lending operations. The product provides lenders with a machine learning platform that allows for the use of customized text messaging and emails as communication tools …

An overwhelming majority of individuals do not wish to be contacted about unpaid debts via phone calls, according to the results of a survey released by Intelligent Contacts. When asked how they would prefer to be contacted about an unpaid bill, only 9% said they would prefer a phone call, …