General News

Action Collection Agencies, Inc. appoints Candice E. O’Brien as Executive Vice President/Chief Operations Officer

Middleboro, MA, January 9, 2023 – Action Collection Agencies, Inc. (ACA) in Middleboro, MA has appointed Candice E. O’Brien as its Executive Vice President/Chief Operations Officer overseeing the operations of its first and third party collections services. “I have known Candice as an industry colleague and formidable competitor for well over two decades,” said Jay E. …

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Report Details Collection Efforts of Agencies Working IRS Accounts

Comparing your collection efforts to that of your peers is tough. Companies can be reluctant to share specifics and may even present misleading information. So, when information about collection performance is publicized — audited information signed off on by the federal government — it’s worth publicizing. The Treasury Inspector General …

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ARM Industry Predictions for 2023

Opinions are a lot like a certain part of the body, the old saying goes … everybody has one. But when you ask a group of experts to share their opinions on what 2023 holds for the accounts receivable management industry, what you get is a frame that will wrap …

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22 Companies Seeking Collection Talent

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs within the accounts receivable management industry that I have found online. Please make sure to do your own due diligence before applying for a position included here or accepting any …

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Industry Experts Review Their 2022 Predictions

A year ago, I asked a group of individuals from across the accounts receivable management industry for their predictions for 2022. I thought it would be interesting to go back and see what they predicted. To make it even more interesting, I reached back out to those people and asked …

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A Special Thank You, From Me to You

Every few days, I get an email from someone asking a question about a webinar that they missed or making sure their email address was still on the distribution list for The Daily Digest because they stopped receiving it, or some other reason, and those emails often thank me for …

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