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CFPB Publishes Report on Third-Party Collections Market

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The Consumer Financial Protection Bureau released a report on the third-party debt collection industry yesterday that contained a number of interesting nuggets and factoids, while not necessarily drawing any conclusions about the state of the industry itself. The data reveals the contraction that has occurred in the third-party collection space …

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Telrock Integrates with BillingTree to Lower Costs and Increase Collections

PHOENIX, July 17, 2019 /PRNewswire/ — Telrock, a global technology provider of SaaS based solutions for enterprise-wide collections, recovery and digital channel customer engagement, is now integrated with Payrazr, the leading payment technology platform from BillingTree. Payrazr is now integrated with two Telrock products: Optimus, an enterprise-class integrated collections and recovery platform with digital …

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RMAI Releases New Infographic Demonstrating High Compliance Level of RMAI Certified Businesses

July 16, 2019 (Sacramento, CA): Today, Receivables Management Association International (RMAI) announced the release of a new infographic demonstrating the low number of complaints filed against Receivables Management Certification Program (RMCP) certified businesses. When looking at the number of accounts RMAI certified businesses collect on, only a small percentage of …

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TCN and Numeracle™ Announce New Strategic Partnership to Seamlessly Register and Certify Phone Numbers to Avoid Improper Call Blocking

St. George, Utah & Arlington, Va. – July 16, 2019 – TCN, Inc., a leading provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide, today announced a new partnership with Numeracle™, the pioneer of robocall blocking, labeling visibility and control in the calling ecosystem. Through this partnership, TCN customers …

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Report Details How CFPB Uses Consumer Complaint Data

A report from the Office of the Inspector General of the Federal Reserve Board and Consumer Financial Protection Bureau released a report recently that details how consumer complaints are used within the bureau and who has access to some of the sensitive information that are included with complaints. The report …

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WebRecon, VoApps Announce Integration Partnership

JULY 15, 2019 — SAN DIEGO — With an integration proposition so logical that foreheads are probably being slapped in credit offices nationwide, VoApps and WebRecon are pleased to announce a new way for clients of both companies to better protect themselves against high-risk consumers. VoApps and WebRecon are launching …

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