General News

A deal could be announced as early as today that Equifax will pay as much as $700 million to settle investigations from the Federal Trade Commission, Consumer Financial Protection Bureau, and state Attorneys General stemming from a 2017 data breach that exposed the personal information of nearly 150 million individuals. …

A school district in Pennsylvania is coming under fire for sending a letter to parents saying their kids would be taken away from them and placed into foster care if their unpaid lunch debts were not paid, according to a published report. About 40 families received the letter, according to …

The Consumer Financial Protection Bureau released a report on the third-party debt collection industry yesterday that contained a number of interesting nuggets and factoids, while not necessarily drawing any conclusions about the state of the industry itself. The data reveals the contraction that has occurred in the third-party collection space …

Nearly 80% of individuals are uncomfortable sharing personal information over the phone, regardless of who is calling them, according to the results of a recently released survey, which also revealed that 26% of individuals are incapable of distinguishing a robocall from a human at the beginning of a call. The …

The president of a Connecticut collection agency has been arrested and charged with second-degree larceny after he was accused of collecting and not remitting more than $6,000 from individuals after the client had terminated an agreement. Robert Catalano of American Billing & Collections Inc. of Newington, Conn., is facing six …

PHOENIX, July 17, 2019 /PRNewswire/ — Telrock, a global technology provider of SaaS based solutions for enterprise-wide collections, recovery and digital channel customer engagement, is now integrated with Payrazr, the leading payment technology platform from BillingTree. Payrazr is now integrated with two Telrock products: Optimus, an enterprise-class integrated collections and recovery platform with digital …

July 16, 2019 (Sacramento, CA): Today, Receivables Management Association International (RMAI) announced the release of a new infographic demonstrating the low number of complaints filed against Receivables Management Certification Program (RMCP) certified businesses. When looking at the number of accounts RMAI certified businesses collect on, only a small percentage of …

St. George, Utah & Arlington, Va. – July 16, 2019 – TCN, Inc., a leading provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide, today announced a new partnership with Numeracle™, the pioneer of robocall blocking, labeling visibility and control in the calling ecosystem. Through this partnership, TCN customers …

A report from the Office of the Inspector General of the Federal Reserve Board and Consumer Financial Protection Bureau released a report recently that details how consumer complaints are used within the bureau and who has access to some of the sensitive information that are included with complaints. The report …

JULY 15, 2019 — SAN DIEGO — With an integration proposition so logical that foreheads are probably being slapped in credit offices nationwide, VoApps and WebRecon are pleased to announce a new way for clients of both companies to better protect themselves against high-risk consumers. VoApps and WebRecon are launching …