General News

There has been a slight “softness” in the normal collections during income tax season, noted Ashish Masih, the president and chief executive officer of Encore Capital, possibly tied to the month-long government shutdown as well as changes to the tax code, during a conference call held yesterday to discuss the …

PHOENIX, Feb. 27, 2019 /PRNewswire/ — BillingTree®, the payment problem solvers™, today announced a partnership with Etactics to integrate Billingtree Payrazr® payment technology into the Etactics Customer Access +™ portal. The new platform, powered by Payrazr, gives Etactics users access to a powerful online portal allowing customers to review and settle bills through a convenient, …

In an open letter to employees at the Consumer Financial Protection Bureau, Rep. Maxine Waters [D-Calif.], the chairwoman of the House Financial Services Committee, is urging anyone who has witnessed “waste, fraud, abuse or gross mismanagement” at the agency to come forward and alert her or her staff. Rep. Waters …

Fenton Law, and its back-office collections operation, M&P Collections, have filed for bankruptcy protection and are planning to sell their remaining assets next month, according to court filings. The companies, based in Louisville, Kentucky, filed for bankruptcy protection earlier this month. Another law firm has stepped up and is interested …

Judge Jeanine Pirro is trying to use the law to her advantage in not having to repay $600,000 in debts from her failed bid to become a Senator back in 2006. Now a host for Fox News and with her own court show on TV, Pirro is arguing that the …

Ogden, Utah — PDCflow, the complete Accounts Receivable Payment Hub, has announced a Point of Sale (POS) integration, offering more payment channels–and greater convenience–to its customers. Through this integration, PDCflow will provide enhanced, PCI certified options for card present transactions, including contactless payments along with chip and signature and traditional mag stripe payments. Organizations …

SAN FRANCISCO, Feb. 20, 2019 /PRNewswire/ — TrueAccord, the first-of-its-kind tech platform that transforms the antiquated debt recovery industry, announced today that it has chosen Lenexa, Kansas for its new shared services operation. The company will invest $1.34 million and will expand to over 150 professionals over the next three years across sales, operations and technology functions. …

PHOENIX, Feb. 20, 2019 /PRNewswire/ — BillingTree®, the payment problem solvers™, today announced that Debt$Net®, the Account Receivables Management (ARM) software specialist will integrate the Payrazr® solution suite into its client-facing software platform. The integration means Debt$Net ARM clients can seamlessly offer Interactive Voice Response (IVR) and online payment portals, while also benefitting …

Recently, Kathy Kraninger, the director of the Consumer Financial Protection Bureau, toured a collection agency in Chicago. The trip was set up by Irwin Bernstein, the CEO of CMS Services. Irwin took the time to answer some questions from AccountsRecovery.net about the meeting and shared his thoughts about Kraninger.  How …

A county in Mississippi is looking for a new collection agency partner, after complaints from staff about the current agency led to a parting of the ways. Pike County, Mississippi had been using Receivable Solutions Specialists for the past year, but employees within the county said they were having problems …