Navient Settles TCPA Class-Action Suit for $2.5 Million

Navient Solutions has agreed to pay $2.5 million to settle a class-action lawsuit alleging it violated the Telephone Consumer Protection Act by contacting individuals on their mobile phones using an automated telephone dialing system without obtaining prior express consent. Navient agreed to the settlement, while denying any wrongdoing, even though …

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A Common Sense Approach to TCPA Compliance

Attempting to comply with the Telephone Consumer Protection Act these days it a lot like trying to drive in a snowstorm; it can be very tough not to end up in a ditch. Since a ruling from the Court of Appeals for the District of Columbia this past Spring, which …

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The Legal Consequences of Violating Regulation E

EDITOR’S NOTE: The following was written by¬†Hannah Huerta, Marketing Specialist, PDCflow Compliance with regulations is part of everyday life in the accounts receivable industry. There are endless rules about how to interact with consumers and the language you are able to use. And once payment is agreed upon, you must …

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Lawsuit Totals Continue Downward Trend in May

While higher than in April, the overall number of lawsuits filed against collection agencies in May alleging violations of the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the Telephone Consumer Protection Act continued their year-long decline, according to data released yesterday by WebRecon. Through the first …

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