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Compliance

The Intelitech Group Announces Launch of StackUp a Competitive, Reward-Based Training Game for Collection Agencies

Camas, Wash. – April 20, 2016 – The Intelitech Group, a premiere analytics provider and consulting practice in the ARM industry, today announced the launch of its latest collector training solution StackUp. StackUp is a game designed to help continuously train collectors in areas such as compliance, industry regulations, collection …

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Lawsuit Numbers Continue Climbing

While the number of complaints filed with the Consumer Financial Protection Bureau against collection agencies continued to decline, the number of lawsuits alleging violations of the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act, and the Fair Credit Reporting Act continued to rise, according to data released by …

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