May, 2024
May
02may1:00 pm2:00 pmHow to Keep Email and Text Opt-Out Rates Low
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REGISTER HERE Time was, keeping opt-out rates low on email and text messaging campaigns was important because you didn’t want people unsubscribing from receiving your communications. But, as technology is
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Time was, keeping opt-out rates low on email and text messaging campaigns was important because you didn’t want people unsubscribing from receiving your communications. But, as technology is getting more sophisticated, high opt-out rates are a red flag to email and cell phone carriers and an indicator that maybe all of your communications should be blocked. That makes low opt-out rates even more important.
In this webinar, sponsored by Concepts2Code, a panel of experts will discuss best practices to help keep your opt-out rates low and to make sure you are communicating with the right message to the right consumers.
PANELISTS:
Time
(Thursday) 1:00 pm - 2:00 pm EDT
03may1:00 pm2:00 pmCollecting from Consumers in Bankruptcy
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REGISTER HERE As the economy continues its tightrope walk between recovery and recession, more consumers are feeling the pinch and filing for bankruptcy protection. Inflation and other economic factors are
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As the economy continues its tightrope walk between recovery and recession, more consumers are feeling the pinch and filing for bankruptcy protection. Inflation and other economic factors are forcing consumers to file for bankruptcy, and that changes how collectors and other creditors can interact.
In this webinar, learn the do’s and don’ts of collecting from consumers who have filed for bankruptcy protection, to make sure you do things the right way.
PANELISTS:
Time
(Friday) 1:00 pm - 2:00 pm EDT
06may1:00 pm2:00 pmGetting Ready for the New FTC Rule on Safeguarding Consumer Information
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REGISTER HERE Next week, changes to the Safeguards Rule are going into effect that will require non-banking institutions to report data breaches and other security events to the Federal Trade
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Next week, changes to the Safeguards Rule are going into effect that will require non-banking institutions to report data breaches and other security events to the Federal Trade Commission.
In this webinar, a panel of experts will walk through this new wrinkle and explain everything you need to know and do to prepare for the rule’s effective date on May 13.
PANELISTS:
Time
(Monday) 1:00 pm - 2:00 pm EDT
07may1:00 pm2:00 pmConfounding Variables: What Drives a Consumer to Make a Payment
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REGISTER HERE When a consumer makes a payment on a debt, one of the questions that a collector will ask is why? What did the collector do to induce or
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When a consumer makes a payment on a debt, one of the questions that a collector will ask is why? What did the collector do to induce or remind the consumer that the payment needed to be made. Knowing the answer to that question allows the collector to replicate the behavior and perhaps get more payments in the door. But in today’s world of multi-channel communications, knowing what led a consumer to make a payment is not always easy to determine.
In this webinar, sponsored by TEC Services Group, a panel of experts will discuss how collection operations can try and track payments back to their source, to help them understand what is driving consumer behavior.
PANELISTS:
Time
(Tuesday) 1:00 pm - 2:00 pm EDT
08may1:00 pm2:00 pmWhat is the Ideal Structure for a Collection Operation Today?
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REGISTER HERE Collection operations have undergone significant changes in recent years. From remote work to digital communications, collection operations look more like marketing and technology companies than the collection agencies
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Collection operations have undergone significant changes in recent years. From remote work to digital communications, collection operations look more like marketing and technology companies than the collection agencies of old. It can be helpful, then, to take a step back and look at how an operation should be structured. What is the best way to organize a collection operation today?
In this webinar, sponsored by Simplicated, a panel of experts will break down the best ways to approach organizing a collection operation, so you can be successful today, and in the future.
Panelists:
Time
(Wednesday) 1:00 pm - 2:00 pm EDT
June
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