Daily Digest – December 1. Getting to Know Maria Soria of Gulf Coast Collection Bureau; Judge Grants MTD in FDCPA Case Over Creditor ID in Letter

GETTING TO KNOW MARIA SORIA OF GULF COAST COLLECTION BUREAU

  • Maria Soria’s days at Gulf Coast Collection Bureau may all start the same, but they rarely ever end the same. The agency’s Training Specialist, Soria wears many hats, which allows her to put her relationship-building strengths to work. Read on to lear more about Maria, why she rarely lets opportunities or chances go by, and where you’re likely to find her every Friday night.
  • More details here.
  • This series is sponsored by Applied Innovation.

JUDGE GRANTS MTD IN FDCPA CASE OVER CREDITOR ID IN LETTER, VOLUME OF CALLS

  • A District Court judge in New Jersey has granted a defendant’s motion to dismiss, ruling that a collector saying it “was willing to accept” an amount to settle a debt is not confusing to a least sophisticated debtor regarding the identity of the creditor to whom the debt was owed, and that the plaintiff did not sufficiently allege why receiving calls on a Saturday and Sunday was harassing, oppressive, or abusive.
  • More details here.

FTC SUES, OBTAINS TRO AGAINST ALLEGED DEBT RELIEF SCAM THAT BILKED MILLIONS FROM CONSUMERS

  • The Federal Trade Commission has filed a lawsuit and obtained a temporary restraining order shutting down a network of eight companies engaged in a credit card debt relief scheme and the three individuals that own and operate them. The defendants are charged with violating the Telemarketing Sales Rule and unfair and deceptive acts or practices in violation of the FTC Act.
  • More details here.

INOVATEC, CLIK2PAY PARTNER TO MAKE COLLECTING DEBTS SIMPLER

  • Inovatec and Clik2pay have announced an integration that will allow Inovatec’s clients to request payment from consumers using Clik2pay’s direct-from-account platform, making it easier for lenders to collect on unpaid debts from consumers, the two companies announced.
  • More details here.

WORTH NOTING: Visually impaired people are getting upset that they can’t read their medical bills … Is a new version of “Who’s the Boss” in the works? … If you can make it to Finland, Uber is offering free two-hour sleigh rides to the home of Santa Claus … Some common, well-meaning phrases you may want to think twice before using … If you’ve been seeing headlines about a rail strike and wonder what’s going on and what it means, this might help … If you’re happy Enchiritos are back at Taco Bell, here’s how to get them … My kids and I were comparing our Spotify Wrapped at dinner last night … Everything that is coming and going from Netflix, Prime Video, Hulu, and HBO Max in December.

Top 10 Thursday, part I

Top 10 Thursday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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COMPLAINT ALLEGES CONFUSION BETWEEN WHO OWNED DEBT AND TO WHOM DEBT WAS OWED The issues …

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