Getting to Know Maryrose Diaz of Grant Mercantile Agency

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. Partner with a company who understands your business challenges and evolves to provide cutting edge technology to overcome those challenges and achieve success.

As someone who started school unable to speak English, Maryrose Diaz has come a long way into establishing herself as a well-known, well-liked, and well-respected member of the accounts receivable management industry. Her ability to speak Spanish is how she got her start in the industry, but she is known for a lot more than that today. Read on to learn more about Maryrose, why you’ll never catch her competing against anyone other than herself, and how much she loves the challenge of being a Compliance Manager.

Name: Maryrose Diaz
Current Role/Job Title: Compliance Manager
Company: Grant Mercantile Agency, Inc.
Length of time at current company: 30 years
Length of time in industry: 30 years

How did you get your start in the industry?
I worked in a photography studio and a partner at the collection agency needed a Spanish speaker and offered me a job.

What is your career highlight so far?
Having had the opportunity to work with so many different people and accepting the position of Compliance Manager, which was and is still a daily challenge. Staying compliant and making it as painless as possible is my goal.

When or how are you most productive?
In the mornings, I am usually at my desk by 7:15 am and seem to get a lot more done when it is quiet.

Which industry professional do you admire most?
I LOVE Leah Dempsey. She is an amazing powerful woman, but she is simple and down to earth which makes her even more great in my eyes!

What is one thing you do better than everyone else?
I would like to think its building relationships and listening to people.

What do you like most about this industry?
The people, we are resilient and we look out for each other by helping each other stay compliant.

The Getting to Know Series is Sponsored By:

What is one thing you wish you could change about this industry?
The stigma that tends to follow us. Although, when speaking with the newer generation, we seem to be changing that “stigma”. Often times the newer generation does not cringe and the sound of “collections” and either have been helped or know someone who helped them.

If you weren’t in this industry, what would you be doing?
Clothes designer

Describe a typical work day
Wake up at 6:00 am, be at work by 7-ish, respond to emails, grab a cup of coffee by 9:00 am. Usually take a walk for 15-to-30 min around 1:30 pm and leave work by 3:30. Work out…a little for 30-40 minutes, pick up my kiddo from either soccer or tennis, make dinner, and be in bed by 11:30 pm.

What is your guilty pleasure?
I have a couple: dancing, concerts, cooking, and gardening!

What is the best advice you’ve ever received?
Compete against yourself, no one else.

What are you currently reading?
History book on the Ghost town of Bodie, which I visited.

What is one fact you’d like everyone in the industry to know about you?
I could not speak English in kindergarten; only Spanish.

Who else would you like to see answer these questions?
Leah Dempsey, Aaron Reiter, or Lori Cameron

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to shape the future of accounts receivable management. Product development is driven by customer feedback, agency profitability and compliance and includes platforms addressing client portal access, document management, payment negotiation, Regulation E focused electronic payment authorizations and TCPA communication authorization platforms. Partner with a company who understands your business challenges and evolves to provide cutting edge technology to overcome those challenges and achieve success

Check Also

Getting to Know Donna Meyers of Financial Management Solutions

The “Getting to Know” series is sponsored by Applied Innovation. Applied Innovation is helping to …

Leave a Reply

Your email address will not be published.

X