Daily Digest – April 28. Getting to Know Daniel Estes of R3 Dynamics; Reg F Lawsuit Over Email Opt Out

GETTING TO KNOW DANIEL ESTES OF R3 DYNAMICS

  • If you needed proof that Daniel Estes will always go above and beyond, imagine doing 300 more burpees in a month than you were supposed to do and you’ll know all you need to about what he can accomplish when he puts his mind to something. But for him, the goal is small improvements, every day, that add up over time. Read on to learn more about Daniel, why you likely weren’t able to get in touch with him during the early days of the pandemic, and how getting married led to his career in collections. This series is sponsored by Applied Innovation.

PLAINTIFF FILES REG F LAWSUIT, ALLEGING OPT OUT IN EMAIL NOT CONSPICUOUS ENOUGH

  • A lawsuit has been filed in federal court in Georgia, alleging a collection agency violated the Fair Debt Collection Practices Act by violating Regulation F, and the Georgia Fair Business Practices Act by not making an opt-out statement conspicuous enough in an email message, even though the exhibit of the message in question clearly shows the opt-out option.

STATE APPEALS COURT PARTIALLY OVERTURNS RULING AGAINST COLLECTION LAW FIRM

  • A state Appeals Court in Washington has partially affirmed — and partially overturned — a lower court’s dismissal of a case against a creditor and collection law firm, ruling that the plaintiff pleaded sufficient facts to survive a motion to dismiss that the firm violated state law by not disclosing required information when filing a collection lawsuit and that the firm was licensed in the state.

FCC PROPOSES RULE TO CURB MORE ROBOCALL ACTIVITY

WORTH NOTING: Dr. Fauci says we are now “out of the pandemic phase” … I am for any recipe that has “lazy” in the name … What happens when April Fool’s jokes get out of hand … Seven things you are wasting your money on … If you have an idea for an emoji, here’s how to submit it … Predicting the picks in the NFL draft, which starts tonight … What to do if you ever win a lot of money in the lottery … Meet a student who has been accepted to 72 colleges.

How autocorrect actually works

The richest woman in the world

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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