Daily Digest – December 27. Calling on Phone Companies To Do More To Block Robocalls; Worst Healthcare Data Breaches of 2016

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

CALLING ON PHONE COMPANIES TO DO MORE TO BLOCK ROBOCALLS

  • An article pressing why phone companies do not do more to stop robocalls, especially to landline phones. Apparently, robocalls, like those to remind people about appointments, are a black mark on society and we need the government’s help to wipe robocalls off the face of the Earth. Robocallers are “awfully hard” to catch and people with landlines must “suffer” without relief. The article does mention that AT&T last week unveiled a new service called “Call Protect” for its wireless users, to block robocalls, or at least make it harder for them to get through.

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WORST DATA BREACHES OF 2016

  • A summary of the worst healthcare data breaches in 2016, including a doctor that altered the medical records of 79 patients to indicate they were terminally ill and qualified for hospice care, then told the patients and their families that they were terminally ill. Also, details on how a hospital lost patient records during a recovery after an attack on a business associate.

WORTH NOTING: Running makes you smarterNew England is home to the heaviest drinkers in America … The 36 best ways to burn the most calories in an hour … Why more hotels are getting rid of their pools … Ten feel-good sports moments from 2016 … President Obama says he would have beaten Donald Trump if he were able to run again … The six best headphones for travelers … The biggest box office bombs of 2016 … Eight must-download apps for your smartphone.

RIP George Michael, the man who helped launch carpool karaoke

Three tips on winning negotiations

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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

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