Daily Digest – April 18. Hospital Learns Lesson About Outsourcing Emergency Room; Agency Bids For Florida County Contract

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

ARTICLE PAINTS FOR-PROFIT EMERGENCY ROOM GROUP AS “AGGRESSIVE” FOR SUING PATIENTS FOR UNPAID DEBTS

• A non-profit hospital network in St. Louis is learning that outsourcing its emergency room operations to a for-profit operation can lead to more aggressive collection tactics. The for-profit operation, Schumacher Clinical Partners, is selling the unpaid debts of emergency room patients to Capio Partners, which is turning around and suing those patients. The debt buyer has filed more than 1,000 lawsuits during the past 15 months in St. Louis. Consumer advocates are labeling the lawsuits as “appalling,” because they originating from a non-profit Catholic hospital network, which is apparently supposed to allow people to get away with not paying their bills.

AGGRESSIVENESS IS CITED AS A POSITIVE BY AGENCY SEEKING CONTRACT WITH COUNTY GOVERNMENT 

• Meanwhile, aggressiveness is being cited as a positive by a Florida collection agency as it seeks to win a contract with a county government that is owed more than $7 million in unpaid fines dating back 30 years. The agency is bidding for a contract that expires next month.

WORTH NOTING: More investors are complaining about excessive pay for executives at publicly traded companies. Here are the CEOs making more than $9,000 per hour  … The 10 rules designers say they never break … Intel could be on the verge of announcing a lot of layoffs … Six reasons why smart people fail … Only 6% of people say they have trust in this … The argument against lower student loan rates … More experts are predicting bad things for our economy … The fastest-growing jobs in America don’t pay very much … The features that help homes sell the fastest … Roy Rogers is coming back … It’s tax day. In case you need it, how to file for an extension … How to avoid the middle seat on an airplane.

John Oliver on lead poisoning

Online companies have created a meaningless economy

If you have a tip or item you would like to share, or are interested in sponsoring the Daily Digest, please contact me at [email protected].

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.