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Coaching agents is a critical component of developing an effective collection and recovery operation. But people learn at different speeds and in different ways. Some people like to read, others like to listen. Some learn fast, others not so much. Personalizing the coaching that you provide offers the opportunity to maximize its effectiveness while making sure your agents are developing to their full potential.

In this webinar, sponsored by Sedric, a panel of experts will share their insights and perspectives to help you personalize your coaching to improve compliance and performance.

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