TCN/Global Connect Wins Appeal Against NobelBiz
An Appeals Court has overturned a $2 million verdict against Global Connect,…
Ontario System, Palinode Adds Automation to the Dispute Resolution Process
Credit reporting disputes have become the industry equivalent of ants at a…
FCC Starts Process of Building Database For Reassigned Phone Numbers
The Federal Communications Commission yesterday announced its intention to create a database…
CallMiner Launches Speech Analytics Product Aimed At Smaller Shops, Those Just Getting Started With The Technology
Speech analytics have been a tough sell for smaller collection agencies and…
Webinar Recording: How Collection Agencies Can Upgrade Their Payment Processing To Match Consumer Demands
There is still a lot of uncertainty within the ARM industry about the…
Ringless Voicemail Petition Withdrawn; FCC Will Not Rule on Legality of Technology
The company that had requested the Federal Communications Commission exempt ringless voicemail from…
Whitepaper Highlights Unintended Consequences of ‘Outdated’ TCPA
A lack of adapting to evolving technology and an explosion in the…
Applied Innovation Debuts E-Signature Product For Recurring Payments
For anyone middle-aged, they might remember the “G.I. Joe” cartoon series. At…
How Collection Agencies Should Be Using Artificial Intelligence and Automation
A few years ago, everyone was writing about big data and the…
‘Phone Romeos’ Looking for Ms. Right By Using Wrong Numbers
Had I known this was an option years ago, I wouldn't have…