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Industry Experts Share Tips On How Agencies Should Modernize

The following is a article brought to you by Castel, a company that specializes in providing technology solutions, including speech analytics, to call centers across the globe. Learn more about Castel at www.castel.com. Last year, ACA International held its annual conference less than two weeks after the Federal Communications Commission issued its omnibus ruling …

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Bankrupt Debt Acquisitions Partners with Beam Software

Scottsdale, AZ – Bankrupt Debt Acquisitions, the industry leader in the identification, purchase, and management of bankrupt and deceased debt has chosen BEAM as its purchased receivables management software platform. Bankrupt Debt Acquisitions’ business model and evaluation process allow them to effectively liquidate bankrupt and deceased portfolios by identifying and monetizing otherwise …

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Aspect Software Files For Bankruptcy Protection

Aspect Software, a technology company that sold solutions for call centers, including those in the banking and financial services industry, filed for Chapter 11 bankruptcy protection last week. While the company did not sell directly into the collections industry, it did operate under a joint venture with LiveVox and both …

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VoApps Appoints New CEO to Lead Company into the Next Phase of Growth

Atlanta, GA – March 4, 2016 – VoApps Inc., a privately held software-based solution provider for the Outsourced Business Services (“OBS”) industry, announced today that its board of directors has chosen Mark Chapman as the organization’s next Chief Executive Officer. Chapman succeeds Paul Iaffaldano, who stays on the board as lead investor. “After a …

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Industry Shares Best Practices For Information Security

The following is an article brought to you by Bayview Risk Management Capital, a company that specializes in working with buyers and sellers of debt portfolios. Learn more about Bayview at www.bvs-llc.net.  It’s ironic that, when you talk to participants in the debt-buying industry about their information security procedures, inevitably, they will tell …

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The Rise of Data-Driven Decision-Making

The availability of data to those working in the collections industry has never been greater. Collection agencies have access to more data than ever before. How that data is analyzed and integrated into the operation of a collector will differ from company to company. But what is clear is that companies of all shapes and …

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City Turns Cops Into Collectors

The city of Kyle, Texas, is turning its police officers into debt collectors using some sophisticated technology. The technology is called license-plate recognition (LPR). An LPR system uses a video camera attached to a computer to take pictures of the license plates on vehicles. The technology then converts the images into …

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