DCM Services enhances DCMS ServiceLink with Chat Functionality and Quick Pay feature
Minneapolis, MN - July 29, 2021 – DCM Services, LLC (DCMS) the…
I Type, Therefore I Am
What do people think of engaging with chatbots when visiting a company's…
Prodigal Raises $12M in Series A Funding
More proof that there is plenty of interest from investors in the…
Understanding the Importance of Technology
I might be a little too far ahead of the curve here,…
STIR/SHAKEN Compliance Deadline is Today
Today is a new day for companies making calls, including those in…
FCC Proposes New STIR/SHAKEN Compliance Date For Robocall Facilitators
The Federal Communications Commission, in another effort to crack down on the…
How a Rural Hospital Used Digital Engagement to Boost Collections by 40%
A hospital in Alabama should serve as an example to every type…
TCN Launches TCN Operator, Its Next-Generation Call Center Platform with a Comprehensive Suite of Automated Agent Tools and Advanced Apps
ST. GEORGE, Utah – May 11, 2021 – TCN, Inc., a global provider…
Researcher Uncovers Flaw Exposing Credit Scores of Most Americans
A security researcher who is also a student uncovered a technical flaw…
FTC Issues Warning About Avoiding Racism When Using AI
Artificial intelligence has become a big buzzword in the accounts receivable management…