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Aspect Software Files For Bankruptcy Protection

Aspect Software, a technology company that sold solutions for call centers, including those in the banking and financial services industry, filed for Chapter 11 bankruptcy protection last week. While the company did not sell directly into the collections industry, it did operate under a joint venture with LiveVox and both …

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VoApps Appoints New CEO to Lead Company into the Next Phase of Growth

Atlanta, GA – March 4, 2016 – VoApps Inc., a privately held software-based solution provider for the Outsourced Business Services (“OBS”) industry, announced today that its board of directors has chosen Mark Chapman as the organization’s next Chief Executive Officer. Chapman succeeds Paul Iaffaldano, who stays on the board as lead investor. “After a …

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Industry Shares Best Practices For Information Security

The following is an article brought to you by Bayview Risk Management Capital, a company that specializes in working with buyers and sellers of debt portfolios. Learn more about Bayview at www.bvs-llc.net.  It’s ironic that, when you talk to participants in the debt-buying industry about their information security procedures, inevitably, they will tell …

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The Rise of Data-Driven Decision-Making

The availability of data to those working in the collections industry has never been greater. Collection agencies have access to more data than ever before. How that data is analyzed and integrated into the operation of a collector will differ from company to company. But what is clear is that companies of all shapes and …

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City Turns Cops Into Collectors

The city of Kyle, Texas, is turning its police officers into debt collectors using some sophisticated technology. The technology is called license-plate recognition (LPR). An LPR system uses a video camera attached to a computer to take pictures of the license plates on vehicles. The technology then converts the images into …

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The Most Commonly Hacked Passwords

Internet users are not a particularly imaginative bunch, at least as far as creating passwords goes. Every year, a company called SplashData mines all of the stolen passwords and then ranks them according to their popularity. The release of “Star Wars: The Force Awakens” clearly had some influence on this …

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TCN CEO Shares Thoughts on Merger With Global Connect

The chief executive officer of TCN is excited about the products and services that the company will be able to offer the collections industry, now that it has merged with Global Connect. The merger, announced earlier this week, may ignite more M&A activity in the sector, which has long been …

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PRESS RELEASE: The Intelitech Group Updates Analytics Offering for Agencies Collecting Medical Debt

Camas, Wash. – December 14, 2015 – The Intelitech Group™, a premiere analytics provider and consulting practice in the ARM industry, announced today it has updated its analytics offering in medical accounts receivables.  This update assists agencies that use The Intelitech Group’s premiere analytics services when collecting medical debt, by …

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