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MEMBER PROFILE: GETTING TO KNOW BRETT SOLDEVILA
- Brett Soldevila came to the ARM industry nearly five years ago with somewhat of a singular purpose: to help Security Credit Services become a certified company by DBA International (now the Receivables Management Association). Nearly five years later, Soldevila is a board member for RMA and one of the industry’s most respected members. Perhaps his current career isn’t as far from a former plan to become an agent with the Federal Bureau of Investigation as it sounds. Read on to learn more about Brett.
SUBPRIME LENDER SUFFERS AFTER SWITCH AWAY FROM DOOR-TO-DOOR COLLECTIONS
- For all of the talk about how automation and artificial intelligence are going to change the business world, perhaps the collections industry is still better off being behind the times. Provident Financial, a subprime lender in Great Britain, replaced 4,500 freelance door-to-door salesmen/debt collectors with 2,500 full-time staffers whose appointments with borrowers would be scheduled by analytical software. During that transition, the freelancers stopped caring and started leaving and now the company’s stock price has plummeted 20% in the past week.
NAVIENT FIGHTING STATE LICENSING MEASURES
- Student loan servicer Navient is spending big bucks at the state level, trying to keep legislatures from enacting licensing requirements, according to a published report. The company has spent $44,000 since January in Maine, Washington, and New York, which are all considering measures that would require student loan servicers to be licensed.
WORTH NOTING: The most famous band from every state … And here is the richest person from every state … How not to get ripped off at the doctor’s office … Here are 50 tips if you’re trying to sell your home … Millennial men are rushing to get plastic surgery, especially nose jobs and ear pinnings … Is the “toothpick crossbow” the next fidget spinner? … The tech that security experts use to be digitally secure … The most important trait to look for when hiring a new employee … Tomorrow is “National Bring Your Dog To Work” Day … The Secretary of the Interior Department wants to cut 4,000 jobs from the agency, abut 8% of its workforce.
Why setting goals is a waste of time
Why you should set systems, not goals
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The Daily Digest is sponsored by T-Max Dialer & Communications, the leader in hosted inbound and outbound dialer technology.