Getting to Know Bryana Watson of Capio
- Bryana Watson is the type of person who has never met a stranger. Comfortable in just about any setting, able to strike up a conversation with anyone, her role as the Senior Agency Manager at Capio seems like the perfect fit. And having spent 15 years at the company, that might be all the proof you need. Read on to learn more about Bryana, why sleep has become so important to her, and why, when it comes to team building, nothing will stop her.
- More details here
- This series is sponsored by TEC Services Group
Appeals Court Affirms Ruling for Defendant in FDCPA Case Over Penn. CDCA Licensing Issue
- In a case that was defended by Brit Suttell and the team at Barron & Newburger, the Court of Appeals for the Third Circuit has upheld a lower court’s ruling in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act because it attempted to collect on a debt — a small-dollar loan — that was originated by a lender licensed under Pennsylvania’s Consumer Discount Company Act (CDCA) but then sold to an entity that was not licensed under the CDCA.
- More details here
Consumers OK For Now, But Without Help, Problems Could be on The Horizon
- LAS VEGAS — 2024 is going to be the year where the accounts receivable management industry will find out just how well-positioned consumers are to keep making payments on their debts and this will be a year where heightened placement volume will soften the blow of decreasing liquidation rates, according to a panel discussing the impact of the economy on the industry at RMAI’s Annual Conference yesterday.
- More details here.
Student Loan Debt Relief Scammers Banned Under Settlement with FTC
- The Federal Trade Commission has reached a settlement with the a group of companies and the individuals behind them that were accused of violating the Telemarketing Sales Rule, the Gramm-Leach-Bliley Act, and the Federal Trade Commission Act by marketing student loan forgiveness programs that made false promises and collected millions in illegal upfront fees. The defendants will be banned from the debt relief industry and imposes a monetary penalty of $7.4 million, most of which is suspended because the defendants can’t afford to pay it.
- More details here
WORTH NOTING: Exercises to help snap you out of an anxiety loop … It’s about time that people got on board the Detroit-style pizza train … People aren’t in love with the new seat design on Southwest planes … Why you may want to spend a few extra seconds brushing your teeth every day … In advance of Valentine’s Day — the most romantic restaurants in the United States … How much it costs to live in the 10 most expensive cities in America … People are rebelling against the cost of fast-food items … Osteopaths share 20 easy and effective ways to treat back pain.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
