Judge Grants MJOP for Defendant in FDCPA Class-Action Over Different Reference Numbers in Letters
- A District Court judge in Minnesota has granted a defendant’s motion for judgment on the pleadings in a Fair Debt Collection Practices Act class-action lawsuit that was filed because the plaintiff received two collection letters from the defendant and each provided a different reference number and PIN for the plaintiff to access the debt via the defendant’s portal.
- More details here
AT&T Rolls Out Branded Caller ID
- AT&T announced yesterday that it will be rolling out Branded Caller ID on Android phones and iPhones as a means of fighting robocalls by showing the logo of companies making calls to consumers. The Branded Caller ID is from TransUnion, which purchased Neustar back in 2021.
- More details here
Arbitration Group Updates Rules to Be More Favorable to Businesses
- The American Arbitration Association has announced changes to the fee structure for Mass Arbitration filings, making it less expensive for companies who receive multiple filings from consumers. Some consumers and plaintiff’s attorneys have shifted their focus to filing arbitration claims instead of lawsuits, because the costs associated with defending arbitration claims could induce companies to be more interested in settling cases rather than defending them.
- More details here.
24 Companies Seeking Collection Talent
- Curious what a debt collector being hired in Las Vegas is going to get paid? Wondering how much you can make as a VP of Call Center Operations in Texas? Want to know which agency in Kansas is looking for a Collections Manager? Get the answers to those questions and more in this week’s job listings summary.
- More details here
WORTH NOTING: If you are looking for a new TV in time for the Super Bowl, here are the best deals … How to choose the streaming service that is right for you … How one man was able to get into the Magic Kingdom at Disney World for only $8 … Will this year’s game replace any on the list of the five worst Super Bowls of all time? … The best and worst rooms to book on a cruise, according to someone who worked on them for six years … Half of the people renting a home or apartment in the United States can’t afford it … Not only do attractive people earn more than non-attractive people, but their kids earn more, too … The six phrases you will hear most often in successful relationships.
How to follow up after a job interview
A review of the Apple Vision Pro
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
