Collector Facing Class Action Over Undated MVN, 1,200% Fees in Itemization Table
- A collector is facing a Fair Debt Collection Practices Act class-action lawsuit over sending an undated validation notice and for allegedly attempting to collect an incorrect amount, which added nearly 1,200% in fees to the amount of the unpaid balance.
- More details here
- This series is sponsored by WebRecon
Defendants in FDCPA Stalking Case Ordered to Show Cause Why Case Should Stay in Federal Court
- A District Court judge in Washington has given the defendants in a Fair Debt Collection Practices Act and Gramm-Leach Bliley Act case 14 days to demonstrate why the case should remain in federal court or it will be sent back to state court where it was originally filed. Two employees — a mother and her son — are being accused of using software and skiptracing tools to track the whereabouts of the son’s wife, who was allegedly the victim of abuse by her husband, and the collection operation they work for is also being sued for allowing the stalking to occur.
- More details here
26 State AGs Back FCC’s Plan to Include AI Voices in TCPA Artificial Voice Definition
- Attorneys General from 26 different states have filed a comment with the Federal Communications Commission, taking the position that artificial intelligence tools that mimic human voices are a form of an artificial voice as defined under the Telephone Consumer Protection Act.
- More details here.
Debt Collector Steals $200k From City By Saying it Collected on Accounts That Were Not Actually Delinquent
- A report from the city of Chicago’s Inspector General includes details about how a debt collector collected $200,000 in fees from the city for collecting on accounts that were not delinquent.
- More details here.
WORTH NOTING: What experts say you should do if you ever get laid off … Experts and moms weigh in on whether it’s ever ok to touch a pregnant woman’s stomach … How to get the most out of ChatGPT in 2024 … Members of Generation Z are working to live rather than living to work … Google has unveiled a new way to search for things online … Where to get deals to help you celebrate National Popcorn Day … People are living longer lives, but not healthier ones … Looking ahead to this weekend’s NFL playoff games.
Funny Friday, part I
Funny Friday. part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.