Owners of Allegedly Unlicensed Collection Operations Facing FDCPA Suit
- A pair of individuals, alleged to be husband and wife, have been named — along with a trio of companies they allegedly owned and operated — in a Fair Debt Collection Practices Act lawsuit for, among other things, operating in North Carolina without a proper license, claiming that a lawsuit was about to be filed that never was, and disclosing the existence of a debt to the plaintiff’s stepson.
- More details here
- This series is sponsored by WebRecon
Judge Grants MTD in FDCPA Case Over Undated MVN
- It might be a ruling on standing instead of the merits of the argument, but another brick has been placed in the wall being built up around the argument that undated Model Validation Notices are in violation of the Fair Debt Collection Practices Act.
- More details here.
Overdraft Fee Issues Cost Bank $6.2M in CFPB Enforcement Action
- The Consumer Financial Protection Bureau yesterday announced an enforcement action against Atlantic Union Bank regarding the institution’s procedures for enrolling customers in overdraft protection products in violation of the Electronic Funds Transfer Act, assessing a fine of $1.2 million and requiring the company to refund consumers $5 million.
- More details here.
January Raises $12M to Expand Collection Platform
- January Technologies, a digital-first collection operation, announced this week that it has raised $12 million in its Series B financing, which the company plans to spend on scaling its platform and launching a pre-charge-off solution.
- More details here.
MCA Collection Agency Turns to Skit.ai To Automate Thousands of Collection Calls Per Day with Voice AI
- Skit.ai, the leading provider of conversational Voice AI solutions, announced today its partnership with MCA Collection Agency, a Missouri-based third-party collection agency primarily focused on healthcare collections. By adopting Skit.ai’s industry-leading solution to automate outbound collection calls, MCA plans to address staffing shortages and maximize account penetration.
- Learn more here.
WORTH NOTING: Some of the different ways that communities across the country celebrate the holidays … How much Kevin McCallister’s shopping trip would cost today, compared with 1990 … How artificial intelligence is helping scammers become more sophisticated … The worst secret Santa gifts … National Geographic‘s photos of the year … Ranking the 20 greatest Christmas carols of all time … What’s going to be on the menu at CosMc’s … How to kick people off your WiFi network.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.