Collector Facing FCRA Suit for Not Investigating Allegedly Inflated Debt
- A landlord and the collection agency it used are facing claims of violating the Fair Credit Reporting Act as well as state law in Florida for failing to conduct a reasonable investigation of a disputed debt because the collection agency purportedly knew the balance of the unpaid debt and the landlord inflated the amount that was due.
- More details here
- This series is sponsored by WebRecon
Judge Dismisses FDCPA Case Over ID Theft Disclosure Accidentally Sent to Plaintiff
- If a collector sends an unprompted letter to an individual informing the recipient of the steps that can be taken if she is the victim of identity theft, then is the collector therefore liable under the Fair Debt Collection Practices Act for not providing full and accurate information? A District Court judge in New Jersey has ruled no, granting a defendant’s motion to dismiss a second time.
- More details here.
Mass. AG Proposes Rule to Regulate Junk Fees
- The Attorney General of Massachusetts has proposed regulations to combat the unfair and deceptive business practices of assessing “junk” fees that raise the advertised prices of goods and services.
- More details here.
More Families Struggling to Pay Bills, But Still Below Pre-Pandemic Highs: CFPB
- Much like the economy itself, an annual report released by the Consumer Financial Protection Bureau that details the financial state of consumers offered mixed signals — more families are having problems paying their bills, but the total is still below what it was before the COVID-19 pandemic, yet the number of people who have enough savings to cover one month’s of expenses is now higher than it was, pre-pandemic. The data may not present an easy-to-understand picture, but it is still important information that can be used to refine collection strategies heading into 2024.
- More details here.
WORTH NOTING: The 100 most purchased gifts in 2023 … The 50 best albums of 2023 … “Rizz” is your word of the year. If you don’t know what it means, ask your kids … The 10 best movies of 2023 … Feeding birds is good for your soul, according to a new study … Employees say their pay raises are not keeping up with inflation … How to save money if you want to go big on your outdoor light display this holiday season … Members of Generation Z don’t want to work for the man, they want to work for themselves.
Trailer Tuesday, part I
Trailer Tuesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.