Getting to Know Tracy Davis of Quanta Credit Services
- For all the talk about the fact that this industry is shrinking and not a place for innovators, I give you Tracy Davis, who left a career in digital marketing to join the industry just four months ago. And in that time, she has already started to grasp what makes this industry such a special place. New to the industry or not, Tracy is the kind of thinker this industry needs. Read on to learn more about Tracy, her interesting side-hustle, and why she’s the type of person you want on your team when the going gets tough.
- More details here
Judge Grants MTD in FDCPA Case Over Dismissed Collection Suit
- Filing a collection lawsuit without including all the proper documentation and then voluntarily dismissing the suit is not a violation of the Fair Debt Collection Practices Act, a District Court judge in Illinois has ruled, granting the defendant’s motion to dismiss.
- More details here.
Suit Seeks $2M from Agency, Healthcare Provider Over Allegedly Illegal Collection Practices
- A collection agency and a healthcare provider in Oregon are being sued by an individual who is seeking $2 million in punitive damages because the provider has not complied with state and federal laws regarding charity care and financial assistance and violating the Fair Debt Collection Practices Act.
- More details here.
Why Most People Don’t Pay Their Healthcare Bills
- Almost three-quarters of individuals can’t or don’t pay their healthcare bills immediately, and among those who wait, not having enough money to pay the bill is the biggest reason why, according to the results of a nationwide survey that were released earlier this week.
- More details here.
WORTH NOTING: If you’re getting your mail later than usual, you might want to blame Amazon … How to choose your next mattress … Doctors don’t seem to put a lot of faith in over-the-counter cold medications … Nutrition experts weigh in on what you should order when you go to Subway … Electric vehicles are not as reliable as those that run on gas, according to new data from Consumer Reports … More schools are moving away from traditional letter grades for students … Mark Cuban is selling a majority stake in the Dallas Mavericks and leaving “Shark Tank.” Is a run for the presidency his next move? … How to set your thermostat, according to science.
Top 10 Thursday, part I
Top 10 Thursday, part II
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