FDCPA Suit Filed Over ‘Settlement’ Offer Made on Time-Barred Debt
- A collection operation is facing a Fair Debt Collection Practices Act debt because it offered a “settlement” to a plaintiff during a collection call that would have the plaintiff make a one-time payment for less than the full balance owed to pay off the debt. But the word “settlement” made the plaintiff believe he was either being sued to collect on the unpaid debt or about to be sued. So rather than clarify that on the phone, he opted to sue instead.
- More details here
- This series is sponsored by WebRecon
Judge Grants MTD in FDCPA Case Over Letter with ‘Minimum Payment’ and ‘Balance’
- Anyone who has ever had a credit card and received a statement will know that there are two amounts that matter – the balance that is owed and the minimum payment that is due. If that is not confusing to anyone, why would a collection letter that featured the same figures be? A District Court judge in Pennsylvania agrees with me and has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act case.
- More details here.
PRA Group Swings to Loss in 3Q, But Points to Strong Consumer Performance Going Forward
- There is little evidence that consumers are having a difficult time making ends meet and paying their debts, according to executives at PRA Group, which shared that insight and more during a conference call with analysts this week to discuss its third quarter financial performance.
- More details here.
Citi Fined $26M for Intentionally Denying Credit Applications from Armenian Americans
- The Consumer Financial Protection Bureau on Wednesday announced an enforcement action against Citibank in which the institution will pay $26 million because it discriminated against Armenian Americans by denying credit card applications in an area of the country where many Armenians lived because it thought they were criminals who were likely to commit fraud.
- More details here.
WORTH NOTING: It’s satire, but it’s freaking hilarious … Samsung is using AI to translate phone conversations in real time … The best stocking stuffer ideas for kids … Why do school districts insist on starting classes so early? … The best and worst fish to eat for your health, according to experts … The IRS set new tax brackets and a standard deduction for 2024 … A four-step guide to leveling up your leadership, and another reason to watch “The Bear” … What it’s like to be a beauty pageant contestant, according to Miss San Antonio USA.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.