Getting to Know Scott Hoffman of Harvest Strategy Group
- Scott Hoffman might be the first world-record holder ever to participate in the Getting to Know series. It’s almost enough to overlook his love of candy corn. Almost. Aside from being a world record holder and a semi-professional stand-up comedian, he’s also a staunch defender of the industry at family get-togethers. Read on to learn more about Scott, why you should never accept an invitation to play cards with him, and how he can help you reach 7th position.
- More details here.
Washington Supreme Court Rules for Agency Sued for Enforcing Judgment
- As someone who writes for a living, I like to think that words matter. Not just generally, but specifically. Choosing the right word can make all the difference between getting a point across and leaving people more confused. Take the word “within” for example. What does it mean? That is a question the Washington Supreme Court was asked to answer, specifically how it pertains to a provision of state law that shields spouses from liability for each other’s premarital debts.
- More details here.
BNPL Users Carrying More Debt, More Worries than Non-BNPL Users
- Building profiles of consumers is becoming more important in developing more granular and strategic collection strategies. In order to build those profiles, data is needed. You need to know as much about a person as possible so you can make the best decisions about how to attempt to collect on a debt. For those collecting on Buy Now, Pay Later (BNPL) accounts, there is new data out there, but it’s also helpful if you’re not collecting that type of debt because it addresses other types of debt, too.
- More details here.
Senate Bill Seeks to Align Pay at CFPB with Other Federal Agencies
- If at first you don’t succeed … that must be tattooed somewhere on Sen. John Kennedy [R-La.] who recently reintroduced legislation in the Senate seeking to change “the unfair way” that employees of the Consumer Financial Protection Bureau are compensated.
- More details here.
Pro Com Services of Illinois, Inc. Embraces Digital Transformation with Skit.ai’s Voice AI Solution and Scales Account Penetration in Days
- Skit.ai, the leading provider of conversational Voice AI solutions, announced today its new partnership with Pro Com Services of Illinois, Inc., a century-old financial services company offering first and third-party debt recovery services.
- More details here.
Jan Stieger, Executive Director of RMA International, Announces Retirement
- Receivables Management Association International (RMAI) announced today that Executive Director, Jan Stieger, who has served in the role since January 2011, plans to retire in March 2024.
- More details here.
WORTH NOTING: Takeaways from last night’s Republican presidential primary debate … Could insomniacs learn something from how soldiers slept during World War II? … Mortgage delinquencies ticked upward slightly during the second quarter … A lot of people are not where they want to be with their retirement savings … The average person uses his or her phone to take pictures six times per day … Are you ready for National Coffee Day, which is coming up tomorrow? … Meet a guy who has worked at AT&T in the same job for 50 years … Did you know that Costco is now selling gold bars?
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
