COLLECTOR FACING PAIR OF FDCPA SUITS FOR NOT CEASING COMMUNICATIONS AFTER RECEIVING EMAILS FROM PLAINTIFFS
- A collector is facing a pair of Fair Debt Collection Practices Act lawsuits for failing to cease communicating with the plaintiffs after receiving emails indicating that they were refusing to pay the debts and requesting that the defendant stop communicating with them. The suits highlight the dilemma that collectors face when it comes to making determinations about what consumers mean when they communicate with collectors.
- More details here.
- This series is sponsored by WebRecon
APPEALS COURT UPHOLDS SANCTIONS AGAINST CFPB IN DEBT COLLECTION CASE
- The Court of Appeals for the Eleventh Circuit yesterday upheld a sanctions order against the Consumer Financial Protection Bureau for “problematic” conduct during discovery of a lawsuit it filed against a number of individuals and companies alleged to have engaged in a phantom debt collection scheme, ruling that “violating the district court’s clear orders and derailing multiple depositions is nowhere near proper conduct.”
- More details here.
ARTICLE SPOTLIGHTS THE ‘HIGH COST’ OF CREDIT REPAIR
- For all the articles that appear in the mainstream media portraying companies in the accounts receivable management industry as the villains, and because a pair of the largest credit repair operations are in bankruptcy protection, we have an article that appeared in this past Sunday’s New York Times magazine that exposes some of the scammers and bad actors in the credit repair industry who do more harm than good when it comes to trying to help consumers.
- More details here.
STATE COURT JUDGE FOLLOWS FEDERAL COLLEAGUE IN DISMISSING FDCPA SUIT
- In what many in the accounts receivable management industry fear is a nightmare scenario, plaintiffs who lose cases in federal court, especially if found not to have standing to sue, then turn and file the exact same case in state court, hoping the threshold to have standing is lower and therefore making it more likely that the suit will not get tossed. A plaintiff learned the hard way that this strategy is not always going to work, after a state court judge in New Jersey followed his federal counterpart in granting a defendant’s motion to dismiss a Fair Debt Collection Practices Act case that accused the defendant of allegedly sending a misleading collection letter.
- More details here.
WORTH NOTHING: The impact that personal financial stress has on the economy … Does drinking a gallon of water every day really help with weight loss and fitness? … Inside the Beverly Hills mansion that Rod Stewart is trying to sell for $70 million … The Slurpee you remember as a kid is getting an overhaul … Consumers are getting more optimistic about inflation … Artificial intelligence has been used to create a new Beatles song … A longevity doctor on how to beat diseases and live longer … Why are there so many parrots flying around Los Angeles?
Trailer Tuesday, part I
Trailer Tuesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.