GETTING TO KNOW LARRY BAKER OF RGS FINANCIAL
- The accounts receivable management industry is full of people who found a home once they started working in it. More than a home, really. A purpose. Larry Baker is one of those types of people. Someone who may have been able to carve out a nice living if he had never started working in collections, but who has found his calling. And developed a killer talk-off, he says. Read on to learn more about Larry, the great advice he has received through the years, and the reason why he avoids spending time caught in traffic. This series is sponsored by Applied Innovation.
ACA’S CONVENTION KICKS OFF, READY TO HELP ATTENDEES MEET CHALLENGES OF COLLECTING IN TODAY’S NEW WORLD
- ORLANDO — The first networking event of a convention sets the tone for the entire event. Putting the attendees all in the same room and listening to the topics that are discussed and the tones that are used tell you just about everything you need to know about the state of the industry. Yesterday, ACA International opened its annual convention here with a cocktail reception in the exhibit hall. Vendors reported strong levels of traffic and inquiries from many new possible clients. But that traffic was tempered somewhat by attendees talking amongst one another about lower placement volumes and more difficulties getting in touch with consumers.
JUDGE GRANTS MTD IN FDCPA CASE OVER MIS-SPELLED NAME IN LETTER
- A District Court judge in New York has granted a defendant’s motion to dismiss, ruling that it did not violate the Fair Debt Collection Practices Act by including additional information in a collection letter that the plaintiff said made him confused about to whom to pay and because the letter accidentally omitted one character from his first name.
MORE PEOPLE HAVING PROBLEMS MAKING ENDS MEET: SURVEY
- Three-quarters of individuals earning less than $100,000 per year say their earnings are falling behind their cost of living, compared with 50% who said so 22 months ago, according to the results of a survey released by Primerica.
WORTH NOTING: The number of young adults living with a parent, grandparent, or older sibling is three times as high as it was 50 years ago … An ordering hack that can get you a burrito at Chipotle for $3 is going viral … The Army is suffering through a recruiting crisis … Apps that can help you save money … The cities where it makes more financial sense to rent than to buy … Maybe Elon Musk wasn’t too far off when he said remote workers are just pretending to work … The songs of the Summer of 2022 … How a credit card chargeback helped a prisoner escape.
What an avalanche looks like from up close
Lessons from “Atomic Habits”
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.