Daily Digest – April 7. Getting to Know Jordan McWilliams of Contract Callers; Judge Denies Plaintiff’s MSJ in FDCPA Case

GETTING TO KNOW JORDAN MCWILLIAMS OF CONTRACT CALLERS

  • There is a level of self-assuredness that is needed to be completely honest when answering these questions, and it’s clear from the information below that Jordan McWilliams has it. That same level of self-assuredness is probably also what allows him to not think twice about openly swearing in an answer. Perhaps it is his love of the objective world of data that gives Jordan his confidence and his refreshing take on the accounts receivable management industry. One thing is for certain: the man likes data. And coffee. Probably in that order. Read on to learn more about Jordan, why you should just not talk to him if you put anything in your coffee, and how he manages his very busy days. This series is sponsored by Applied Innovation.

JUDGE DENIES PLAINTIFF’S MSJ, PARTIALLY GRANTS DEFENDANT’S MSJ IN FDCPA CASE OVER DISPUTED DEBT

  • A District Court judge in Indiana denied the plaintiff’s motion for summary judgment while partially granting a summary judgment motion from the defendant, and ruling that the defendant is not entitled to the bona fide error defense under the Fair Debt Collection Practices Act and that the plaintiff is only entitled to statutory damages.

CFPB ‘CAUTIOUSLY OPTIMISTIC’ ABOUT MEDICAL DEBT CREDIT REPORTING CHANGES, BUT CHOPRA QUESTIONS WHETHER CRAS WENT FAR ENOUGH

  • While expressing cautious optimism for “certain aspects” of the recent announcements from the three major credit reporting agencies regarding how they will handle medical debts, Rohit Chopra, the Director of the Consumer Financial Protection Bureau raised a number of issues and continued to ramp up the rhetoric with respect to credit reporting in his first public comments since the announcement was made last month.

GOV’T EXTENDS STUDENT LOAN MORATORIUM, WIPES OUT ALL EXISTING DEFAULTS, DELINQUENCIES

  • As expected, the federal government yesterday announced that it was extending the moratorium on making student loan payments for an additional four months — to August 31 — but added in an extra wrinkle that will impact those in the accounts receivable management industry: The 7 million borrowers who are in default on their student loans will have their delinquencies cured and will be returned to good standing with a fresh start.

WORTH NOTING: Yet another reason for me to not like oysters … The etiquette questions being raised as a result of Tiger Woods’s return to golf … An interesting question: should you tell your kids about their inheritance? … Why Americans are bad at taking time off and how they need to get better at it … Just how close are we to another recession? … A gorilla in a zoo in Chicago is getting too much screen time … The world’s richest sports team owners.

The long list of rules at the Masters

Answering questions about body language

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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Daily Digest – December 2. Collector Accused of Violating Reg F Over Debt Parking; Data Breach at Wash. Collection Agency Impacts 3M Consumers

COLLECTOR ACCUSED OF VIOLATING REG F, FDCPA BY FURNISHING INFO ABOUT PLAINTIFF’S FATHER ON PLAINTIFF’S …

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