EX-COLLECTION AGENCY CEO PLEADS GUILTY IN PAY-TO-PLAY SCANDAL
- The former owner of a collection agency pleaded guilty yesterday to one count of making payments to support the former Circuit Court Clerk of Cook County, Illinois, while the company he ran entered into a deferred prosecution agreement and will pay a $225,000 fine. Donald Donagher, who ran Penn Credit Corp., will be sentenced on January 21.
HIGHER UTILITY BILLS AND MORE SHUTOFFS CAUSING PROBLEMS FOR CONSUMERS
- The amount of unpaid utility debts in the United States is expected to hit $24.3 billion by the end of this year, up from $9.8 billion at the end of July, according to data released by the National Energy Assistance Directors’ Association, which is causing problems for millions of Americans who are facing debt collectors and shut-off notices as pandemic-related moratoriums are expiring.
CHOPRA SWORN IN AS CFPB DIRECTOR, LAYS OUT VISION FOR AGENCY GOING FORWARD
- Rohit Chopra said in a message to his new employees and fellow regulators yesterday that he is looking forward to shifting “market power toward consumers and law-abiding businesses” now that he has officially been sworn in as the new Director of the Consumer Financial Protection Bureau.
ARE THE DAYS OF ‘THE CUSTOMER IS ALWAYS RIGHT’ OVER?
- People are getting angrier and it is now beginning to have an impact on the people who all-too-often are the recipients of that rage — the workers and employees who deal with the general public — which includes collectors speaking to individuals with unpaid debts.
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