GETTING TO KNOW MINDY CHUMBLEY OF SOLVERITY
- While she wasn’t necessarily talking specifically about collections when she said it, Mindy Chumbley did an amazing job of encapsulating the dynamic that collectors face everyday when she said that “making friends out of enemies” is her favorite outcome. Mindy was talking about working with lawmakers to change their perceptions of the ARM industry — which is something else that she has become quite adept at doing. Read on to learn more about Mindy and why she is the perfect type of person to have on your email speed-dial when you need a pick-me-up. This series is sponsored by Applied Innovation.
JUDGE GRANTS MTD IN FDCPA CASE OVER SETTLEMENT LANGUAGE, MENTIONS HUNSTEIN
- A District Court judge in Illinois has granted a defendant’s motion to dismiss after it was sued for allegedly violating the Fair Debt Collection Practices Act because it informed the plaintiff in two collection letters that it was not obligated to renew settlement offers that were being made and because the inclusion of the defendant’s privacy notice confused and intimidated the plaintiff. The case may also be the first one to be ruled on where the word Hunstein is muttered, albeit in a judicial footnote.
INDUSTRY ‘WELL-PREPARED’ TO COMPLY WITH REG F, ENCORE STATES IN COMMENT TO CFPB, AS ADVOCACY GROUPS URGE RULE’S OVERHAUL
- A number of industry participants, as well as a group of consumer advocacy organizations have filed their comments on the Consumer Financial Protection Bureau’s proposal to delay the effective date of Regulation F by 60 days, pushing it out to January 29, 2022. And while the advocacy groups used their comments as an opportunity to further express their displeasure at the contents of the rule and asked the CFPB to use the extra two months to make changes to the rule’s provisions, those from within the accounts receivable management industry said they are ready to comply with the rule, but would prefer a delay in enforcing the rule.
APPEALS COURT AFFIRMS TCPA RULING FOR DEFENDANT OVER LACK OF STANDING
- The Court of Appeals for the Third Circuit has affirmed the dismissal of a Telephone Consumer Protection Act suit in which the District Court ruled the plaintiff lacked standing to sue because he never claimed anything other than a “bare procedural harm that resulted in no harm.”
LEGAL SERVICE OF PROCESS LEADER PROVEST CELEBRATES 30TH ANNIVERSARY
- ProVest, an industry leader in serving legal process, is celebrating its 30th anniversary. In 1991 Scott Strady founded the firm with the vision to create a nationwide network of agents, down to the county level, to manage the entire process of service for law firms and banking clients.
WORTH NOTING: I got one day of not wearing a mask and now there’s a new version of coronavirus coming … This will make you feel guilty for wanting to spend your vacation doing nothing … RIP, Internet Explorer … Don’t feel guilty about all those healthy recipes you see online that you don’t make … As someone who has been looking, I can absolutely attest to this … How a cat can survive a 32-story fall … A list of all the things that are getting more expensive … How parents are paying for child care … Signs you are not taking control of your career.
The hidden functions of everyday objects
Have we been using trash bags all wrong?
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.