Provana Partners with The Bureaus, Inc. to Redefine Media Management

March 1, 2021, Chicago, IL. —  Provana, a leading provider of best-in-class technology solutions is proud to announce the release of the Provana Media Cabinet.  The Media Cabinet streamlines the processes debt buyers, creditors, and lenders use to manage the distribution of account-related documents, within their network.

As an extension of Provana’s existing suite of technology solutions for lenders which includes performance management, call analytics and monitoring, compliance management, and omnichannel communications, the Media Cabinet was developed to solve the challenges associated with a Network Manager’s ability to dynamically share large volumes of documents, efficiently.  The system’s requirements, design, and roadmap for the Media Cabinet were created in concert with The Bureaus, Inc., a recognized leader and master servicer of accounts receivables portfolios. 

“2020 provided our company the opportunity to identify inefficiencies in our process associated with delivering account level documentation to our Service Providers. In partnering with Provana, we were able to create something amazing.  The Media Cabinet provides our staff a tool to operate more efficiently while providing our servicers a secure and user-friendly environment to retrieve file related documentation.” Says Marian Sangalang, Vice President of The Bureaus, Inc.  Sangalang continued, “Working with the Provana team has been an incredible experience. We are excited about growing our partnership as they continue to develop technology solutions for The Bureaus, Inc. and the rest of the ARM Industry.”

“It’s been an honor to work hand-in-hand with The Bureaus; designing, mapping and building the IPERFORM Media Cabinet,” says Rick Olejnik, Vice President of Platforms at Provana. “Providing solutions which instantly transform a client’s operations is exhilarating!  The Media Cabinet addresses the terribly ineffective and less secure process of old – managing folders on FTP servers.  We have completed yet another milestone in our journey to become the most comprehensive network management solution in the industry.”

Key product features include:

  • Fast and efficient assignment of media while placing accounts with new servicers
  • Hassle free re-assignment of media from one servicer to another
  • Automated upload and download of new media
  • Ability to store large volumes of media in a highly secured environment
  • Automated notification alerts of new media placement

About Provana
Founded in 2011 and headquartered in Chicago, IL, Provana offers leading-edge technology platforms and a large global workforce with depth and breadth of experience to small medium businesses and networked enterprises.  The combination of technology expertise and a global delivery model makes Provana the perfect partner to help your firm increase profitability, improve performance and exceed client expectations.

About The Bureaus, Inc.
Founded in 1928, The Bureaus, Inc., Inc. is a master servicer for non-performing receivables portfolios. The company is located in Northbrook, Illinois and has been owned by the same family since 1978, maintaining a proud tradition of professional financial management services.

The Bureaus, Inc., Inc. utilizes cutting-edge technology and proprietary tools to improve our performance and enhance the consumer experience. This data-driven strategy combined with our deep analytics capabilities identifies opportunities not found by other asset management firms.

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