Home / Daily Digest / Daily Digest – May 9. Advocates Rail Against Proposed Rule at Town Hall; Encore Releases 1Q Results

Daily Digest – May 9. Advocates Rail Against Proposed Rule at Town Hall; Encore Releases 1Q Results

The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us to find out about our 90 Day Try Us Program. Call 800-884-4397 or visit www.microbilt.com.

ADVOCATES RAIL AGAINST PROPOSED RULE AT TOWN HALL

  • PHILADELPHIA — While industry representatives expressed their gratitude and willingness to work with the Consumer Financial Protection Bureau on its proposed debt collection rule, consumer advocates were overwhelmingly pessimistic about the proposed rule’s likely impact on consumers, should it be finalized in its current form.

ENCORE RELEASES 1Q RESULTS; TOUTS ‘CUSTOMER-CENTRIC’ COLLECTIONS MODEL, TALKS ABOUT IMPACT OF PROPOSED RULE

  • Revenue and net income at Encore Capital Group were up in the first quarter, compared with the same period a year ago, and the company touted the success of its new “customer-centric” collection model and how it is “turning a substantially higher percentages of accounts into paying accounts during the first year,” company President and Chief Executive Ashish Masih said during a conference call discussing the results.

LAWSUIT TOTALS TICK UP IN APRIL: WEBRECON

ADVOCACY GROUP ANALYZES CFPB COMPLAINTS, LISTS COLLECTION AGENCIES THAT HAVE RECEIVED THE MOST

  • Rumors that the Consumer Financial Protection Bureau is considering closing off public access to its consumer complaint database has led the U.S. PIRG Education Fund to issue a report analyzing the complaints, including the companies in the collection industry that have received the most complaints.

TCN ANNOUNCES INTEGRATION PARTNERSHIP WITH ENVISION

  • TCN, Inc., a leading provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide, today announced its integration partnership with Envision, a leading technology provider that specializes in the contact center workforce optimization market.

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The Daily Digest is sponsored by Microbilt. Designed to help debt collection professionals, MicroBilt’s platform of recovery and skip tracing tools provide quick, convenient, and current data that help you prioritize and successfully track people down and collect. Keep your skip tracing and debt recovery efficient and effective! Contact us to find out about our 90 Day Try Us Program. Call 800-884-4397 or visit www.microbilt.com

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