The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
WEBINAR RECORDING: HOW SUCCESSFUL AGENCIES BUILD AND TWEAK THEIR COLLECTIONS MODEL
- Collection agency executives already needed a law degree to help them navigate the tricky compliance waters of more rules and lawsuits. Now, those executives also need to be statisticians, able to apply regressive modeling and analysis when building models that help determine an individual’s likeliness of paying a debt. That is, unless agencies choose to outsource their account scoring efforts to a third-party company. A trio of agency executives spoke during a webinar recently on the topic of account scoring and how to use it to build an effective collections model. The webinar was sponsored by Microbilt.
ATTORNEY READY TO TRY AND COLLECT AGAIN FROM O.J. SIMPSON
- An attorney who specializes in collections and judgments has been anxiously awaiting the release of O.J. Simpson from prison so he can continue to try and collect on what was a $33 million civil penalty against the former football player after he was sued by the families of Ron Goldman and Nicole Brown Simpson who were murdered in 1994. Simpson was acquitted of their murder, but was sued separately.
TRADE GROUP MAKES CASE FOR TCPA EXEMPTION
- About 75% of credit unions are confused whether their communications with member-owners comply with the Telephone Consumer Protection Act, which is why the trade group representing that group of financial institutions has filed a petition with the Federal Communications Commission for an exemption from the law. The exemption should only apply to credit unions that have an existing business relationship with an individual, according to the petition. Read more about the reasons behind the group’s petition here.
IRISH HOSPITALS SPENDING MILLIONS COLLECTING UNPAID DEBTS
- Hospitals in Ireland have spent more than $3.5 million in the past six years with debt collectors trying to recover more than $47 million in unpaid healthcare debts, according to a published report. The amount paid by healthcare facilities to collection agencies has increased by 66% during that six-year span. A breakdown of how much the collection agencies recovered during that period was not published.
WORTH NOTING: RIP Tom Petty … An update on the horrific tragedy in Las Vegas … What we know about the man behind the shooting … One of the musicians who was playing at the festival in Las Vegas has changed his mind on gun control … The Supreme Court heard arguments in a case yesterday over whether employees can join together to fight against a company policy … A couple from Indiana stole $1.2 million in electronics from Amazon … American Airlines and JetBlue have announced plans to put more seats on their planes, giving people less legroom. Yay! … How much everyone on a movie set gets paid … Why the best advice comes from people who have failed … A technique to make anyone your best friend … How technology is re-designing the hiring process.
Inside the best restaurant in America
Scientific tricks to help you fall asleep
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.
