Daily Digest – March 21. Supreme Court Denies Request To Hear Arguments in FDCPA Letter Case; ACA Whitepaper Puts CFPB Complaints Into Context

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SUPREME COURT DENIES TO HEAR ARGUMENTS IN FDCPA LETTER CASE

• The Supreme Court yesterday denied a request windows 10 home key to hear arguments in the case of Jones v. Dufek, which would have addressed differing decisions at the Circuit Court level, alleging that sending a collection notice that included the letterhead of an attorney and attorney’s signatures amounted to a precursor of a legal action. The plaintiff alleged that eight different Circuit Court are split on the issue of whether a heightened sense of urgency is created when a collection letter is sent on attorney letterhead. The attorney in this case, David Dufek, said he was acting the capacity of a debt collector and was within his rights to use his firm’s letterhead.

ACA WHITEPAPER PUTS CFPB COMPLAINTS INTO CONTEXT

• ACA International has released a whitepaper that contends the number of complaints related to debt collections filed with the Consumer Financial Protection Bureau is “remarkably low,” when put into the proper context. From ACA: the total number of debt collection complaints received by the CFPB represents 0.004% of individuals who had contact with the debt collection industry during 2016.  Further, the complaints account forbuy windows 10 home key only .05% of all individuals estimated to have a debt in collection.

ONTARIO SYSTEMS PROMOTES PAYMENT PROCESSING COMPANY

• Ontario Systems has announced it will promote payment processing company Payscout to its platinum partnership program. The promotion opens Payscout up to more of the software company’s services and business process expertise.

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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.