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NEW BILLINGTREE COMPLIANCE OFFICER LOVES BLAZING NEW TRAILS, TALKS ABOUT WHY COMPANIES MAY NEED TO TONE DOWN MARKETING
- Compliance and creativity are not normally two words that go well together, but for Barton “Chip” Bright, the new general counsel and chief compliance officer at BillingTree, creativity is one aspect of his new job that he is looking forward to. Barton’s work will not only focus on BillingTree’s compliance, but also working with the company’s clients to educate them on important compliance topics. Barton shared some of the red flags that might be raised by regulators when it comes to collection agencies marketing their services.
JESSICA RICH TO LEAVE FTC THIS MONTH
- After more than a quarter century at the Federal Trade Commission, Jessica Rich, the director of the agency’s Bureau of Consumer Protection, has announced her departure. Many of the enforcement actions taken by the FTC have been led by Rich’s office.
MAINSTREAM MEDIA TACKLES ROBOCALLS, CLAIMS DEBT COLLECTORS WANT ‘MORE’
- While not breaking any new ground necessarily, NBC News has a fairly comprehensive overview of the state of affairs at the Federal Communications Commission, on the topic of robocalls. The article tries to read between the lines of what new chairman Ajit Pai has said so far in his tenure running the agency to guess what will likely happen. The industry will love the section under the heading, “Debt Collectors Want More Robocalls.”
WORTH NOTING: Bank of America has started opening automated branches without any employees working in them … Eight habits you must break to be more productive … How to find the next big idea … How Tom Brady makes and spends his millions … Sen. Elizabeth Warren was banned from speaking in the Senate. Here is what she said … Why setting goals can make you less successful … How to train your brain to have more ‘Aha’ moments … President Obama is loving his new life … Sex doesn’t sell anymore, but activism does … Melania Trump is suing a British tabloid for $150 million.
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The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.