Daily Digest – November 8. Get Out & Vote; Collector From Sallie Mae Opens The Curtain

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. 

COLLECTOR FROM SALLIE MAE OPENS THE CURTAIN 

• The mainstream media is at it again. Here is an interview with a man who claimed to have a job collecting on student loans for Sallie Mae. The man claims he received no training and that collection agencies are like shark tanks fighting for accounts from creditors. And while he does talk about the effects and impact of being a collector on people, overall, he paints a picture of collectors as individuals who want nothing more than to get their money.

PRIVATE EQUITY COMPANY ANNOUNCES ACQUISITION OF REVSPRING

• GTCR, a private equity company, has acquired RevSpring, the billing and payment processing company. A press release announcing the acquisition says that GTCR will invest $400 million into RevSpring to “pursue growth opportunities” and “complementary acquisitions.”

UPDATE ON STATE-RUN COLLECTION OPERATION IN S.D.

• The Lieutenant Governor of South Dakota provides an update on the state’s Obligation Recovery Center, essentially its own collection agency.

RCM WILL HELP CERNER MAKE UP EARNINGS SHORTFALL

• Revenue cycle management will help Cerner make up for a shortfall in third-quarter earnings, the company announced yesterday. Changes in Medicare reimbursement are expected to drive more clients to use outsourced services, the company said.

WORTH NOTING: Whatever you do today, don’t forget to vote … Donald Trump took an early lead in New Hampshire … How to obsessively follow today’s election results … Some candidates to be members of Donald Trump’s cabinet, if he wins … The states that will determine the outcome of today’s election … What happens if neither Donald Trump nor Hillary Clinton win today … A last-minute cheat sheet on where the candidates stand on some of the financial issues … Who would win the election if only certain demographics voted … Seven things to know about the candidates before you vote … What a Hillary Clinton presidency would mean for business.

President Obama tells you to vote

On a day that is to be filled with politics and drama, some humor to lighten the mood

If you have a tip or item you would like to share, or are interested in sponsoring the Daily Digest, please contact me at [email protected].

The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide.