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Beating Analysis Paralysis

Collection agencies that have not incorporated data analysis into their decision-making and strategic planning need to do so now and the ones that have need to be doing more of it, according to a panel of executives who spoke on a webinar earlier this week about data and how it …

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Why You Need to Know What GDPR Is

To be honest, when I first saw the acronym GDPR showing up on sites and articles, I thought it was a typo related to information about East Germany (which used to be known as GDR at the Olympics) or Gross Domestic Products. It was only after a conversation with my …

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Improving Efficiencies with Batch Processing

EDITOR’S NOTE: The following was written by Linda Straub Jones, Director, Collections Compliance, LexisNexis Risk Solutions I attended 10 industry conferences in 2017. One common theme I heard, is that many companies still do not understand what a batch process is, or realize the efficiencies that can be gained by using …

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ACA Submits Comment About FCC Call-Blocking Proposal

ACA International has filed comments with the Federal Communications Commission over its proposed rule that would enhance call blocking options for consumers from alleged robocalls. The FCC approved the new rules last November. Under the proposed rule, carriers would be allowed to block calls that come from phone numbers that …

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